Initiatives Lead, Operations

1 week ago


Toronto, Ontario, Canada Aviva Full time
What you will do

Accountable for managing the successful delivery of multiple initiatives including scope definition, recommended solution and management of the implementation.

  • Will simultaneously manage several initiatives varying in complexity and duration.
  • Will manage/oversee ongoing projects, providing the team with the support they need to make decisions, remove obstacles, meet deadlines and deliver a successful end result.
  • Evaluate the benefits of each change, associated costs, it's alignment with the overall strategic roadmap and ultimately prepare and present the business case for the change.
  • Lead a cross functional team of stakeholders (Underwriting, Pricing, Broker Distribution, Systems etc.) throughout the lifecycle of the initiative.
  • Manage each initiative ensuring plans are tracked, financials are in line with forecasted expenditures and projects are resourced adequately to achieve success.
  • Engage appropriate teams (Learning & Development, Communications, Change Management) to ensure the successful adoption of the initiative.
  • Conduct post implementation reviews to assess whether benefits have been achieved. Recommend and implement remediation plans where required.
What you will bring

  • Undergraduate degree (graduate degree preferred) in business, marketing or other related discipline OR equivalent experience preferred.
  • Project management/agile certification preferred.
  • Some understanding of change management best practices
  • Sound understanding of the commercial insurance market, competitive analysis, product positioning and advanced understanding of product development models is an asset.
  • Strong understanding of the sales and underwriting processes is an asset.
  • Strong people management and leadership skills influencing, negotiating, coaching, prioritizing, directing, performance management, development for both team members and crossfunctional stakeholders
  • Business and financial acumen required to execute project solutions aligned to Aviva strategy and Commercial Business goals and objectives.
  • Advanced written and verbal communication skills
  • Strong impact and influence; able to develop and deliver convincing presentations to and maintain sound relationships with key stakeholders.
  • Selfstarter, comfortable in balancing priorities in a fastpaced environment and dealing with ambiguity.

What you'll get:

  • Compelling rewards package including base salary, eligibility for annual bonus, paid vacation, retirement savings, share plan, health benefits, personal wellness account, and 3 paid volunteer days per year.
  • Our vacation package starts at 4 weeks
  • Outstanding Career Development
  • Paid professional development education (Controlled Insurance Program designation)
  • Hybrid work model
  • Corporate wellness programs to support our employees' physical and mental health


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