Technical Delivery Lead

1 week ago

Toronto, Ontario, Canada CGI Full time

We are Canada's largest independent information technology services firm, and after 45 years, we're still growing Join Canada's largest IT Company as a 'Senior Technology Delivery Manager' in our Banking Services Division in Toronto.

Insights you can act on


While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.


When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.

We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of.

This has been our Dream since 1976, and it has brought us to where we are today — one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities

  • Demonstrate and rolemodel the skills and behaviors to support the performance of the team and promote a culture of high performance working. Prioritize and manage own workload and support workload of team members in order to deliver quality results and meet timelines.
  • Proactively drive the delivery of a portfolio of projects across Technology and Business adhering to processes.
  • Lead and manage technical teams in order to deliver projects meeting agreed timescales, budgetary and quality requirements.
  • Oversee and report on project status, manage project team resources and assignments, ensure project milestones are met and up to standard.
  • Communicate business vision / goal and portfolio priorities to team members (e.g. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and/or Project Managers etc.)
  • Identify and communicate any crossarea or crossrelease issues that may affect other areas and lead resolution of escalated issues
  • Ensure all requirements, project plans, and changes to commitment are communicated to all affected team members.
  • Assess change requests and issues across the portfolio and identify key items for reporting
  • Works with Testing partners to manage defects, prioritize with stakeholders, and resolve with the delivery team.
  • Engages other Technology partners (Release Management, Risk Management, TS Operations, etc) to manage technical requirements and standards.
  • Employ and advocate the use of architecture frameworks, standards and patterns to facilitate consistent and secure solutions design and delivery
  • Ensure compliance with technology architecture and design/operate processes to provide ongoing review of inprogress activity against technology architecture and development standards
  • Ensure operational, reputational, and intellectual risks are understood, and provide advice towards minimizing risk and escalate where appropriate
  • Create an environment to build effective working relationships with stakeholders and members of delivery teams.
  • Create and maintain project plans, taking account of internal and external dependencies, and interlocking with third parties and teams outside of Technology where appropriate.
  • Effectively lead and manage third party suppliers to develop engagement, statement of works and delivery against those statements to quality, time and budget.
  • Provide formal reporting in line with identified processes and timescales; producing ad hoc reports on request.
  • Be responsible for managing deliveries within allocated budgets, providing actual and forecast costs on a monthly basis, highlighting early any areas of concern, including but not limited to, ensuring delivery against original estimates provided by delivery teams.
  • Support, promote and demonstrate CGI Values.
  • Act as a role model within the business, displaying professional behaviors and promoting sound business and commercial ethics.
  • Ensure certainty of approach, responsibility and ownership where process is uncertain or scope is not fully defined
Required qualifications to be successful in this role

  • Expertise in managing delivery of projects following the PMLC/SDLC standards Waterfall and Agile Years
  • Experience within Human Resources domain and technologies
  • Experience in managing multiple projects in the portfolio, managing the interrelationships and decision making
  • Excellent stakeholder management (Across Business and Tech partners), presentation skills and communication skills, both verbal an

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