Medical Receptionist

1 week ago


Scarborough Village, Ontario, Canada Spark & Sound Health Full time

About Spark & Sound Health:


Spark & Sound Health is a leading multidisciplinary clinic dedicated to providing comprehensive healthcare services to our neighbors in Scarborough.

We offer a wide range of medical specialties and holistic approaches to wellness, striving to empower our patients to achieve optimal health and vitality.


Job Description:

Responsibilities:

  • Greet patients and visitors in a friendly and welcoming manner.
  • Answer phone calls and inquiries, scheduling appointments, and managing patient inquiries.
  • Verify patient information, insurance coverage, and collect necessary payments.
  • Maintain Medical health records (Medexa) accurately and confidentially.
  • Coordinate patient flow and assist with the check-in and check-out process.
  • Communicate effectively with medical staff and other team members to ensure patient needs are met promptly.
  • Handle administrative and other duties (as administered by the directors) such as but not limited to filing, faxing, managing correspondence, cleaning Chiropody room after each patient, and cleaning sterilizing instruments.
  • Maintain cleanliness and organization of the reception and clinic area.
  • Adhere to all clinic policies and procedures, including HIPAA regulations.
  • Assist with other duties as assigned by management to support clinic operations.

Qualifications:

  • High school diploma or equivalent; associate's degree or certification in healthcare administration is preferred.
  • Previous experience in a medical office setting or customer service role is highly desirable.
  • Proficiency in using electronic medical records (EMR) Medexa.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with the ability to multitask and prioritize workload effectively.
  • Attention to detail and accuracy in data entry.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • A positive attitude and willingness to collaborate with colleagues in a team environment.
  • Flexibility to adapt to changing priorities and patient needs.
  • Knowledge of medical terminology and insurance processes is an asset.

Job Type:
Part-time

Pay:
$18.00-$19.00 per hour

Expected hours:
per week

Benefits:

  • Flexible schedule
  • Onsite parking

Flexible Language Requirement:

  • English not required

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Holidays
  • Monday to Friday
  • Morning shift
  • On call
  • Weekends as needed

Education:

  • Secondary School (preferred)

Experience:

  • Medical receptionist: 1 year (preferred)

Work Location:
In person

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