Clinic Receptionist-entry Level

1 week ago


Scarborough Village, Ontario, Canada E Clinic United Healing Full time

About E Clinic United Healing:


E Clinic United Healing is a privately operated, inter-professional facility, that specializes in the treatment of patients of all ages who face conditions and injuries sustained from MVA(motor vehicle accidents).


_We are currently looking for a Clinic Receptionist for our Scarborough Clinic._

About the Position:

Mandatory Requirements:

  • Available fulltime hours between Monday-Friday between clinic hours of operations (40 hours varied scheduling)
  • Physically required to attend and work in the Scarborough Clinic location
  • Professional and effective communication verbally and written

Position Responsibilities:

  • Opening and closing the clinic and ensuring the clinic is secured at the end of each shift;
  • Arranging transportation services, confirming appointments, and scheduling appointments in the EMR and excel spreadsheets as required;
  • Assisting with medical file administration (faxing, scanning, mailing, forwarding, etc.) and ensuring they are secured and stored in a timely manner;
  • Monitor clients attendance and encourage and provide importance of attendance as required;
  • Maintaining professionalism and being the first positive interaction with all stakeholders that walk into the clinic;
  • Daily, weekly and monthly reporting as required;
  • Covering morning receptionist when away (vacation);
  • Exceptional customer service and communication both written and verbal; and
  • Other responsibilities as required.

Education and Experience Requirements:

  • 13 years of customer service experience
- _Clinic setting or MVA industry experience an asset and preferred_

  • 13 years experience reviewing medical files
  • College or university education in a related field

Knowledge and Skills:

  • Excellent customer service skillsprofessional language, tone and demeanour that is suitable for stakeholders
  • Empathetic and respectful of clients and their circumstances
  • Demonstrated communication skills both verbal and written
  • Critical thinking, problem solving and reasoning skills to analyze and interpret information
  • Demonstrated ability to develop and maintain professional relationships with patients, clients, colleagues, external partners and providers
  • Demonstrated ability to work independently and as part of a team
  • Ability to communicate clearly and effectively with all stakeholders
  • Extensive experience using Microsoft Office
  • Meticulous attention to detail
  • Multitasking, time management, planning and organizing
  • Ability to maintain confidentiality

Salary:
$15.50-$18.00 per hour

Benefits:

  • Casual dress
  • Onsite parking

Schedule:

  • Monday to Friday

Application question(s):

  • Are you comfortable working a variable schedule from Monday-Friday (40 hours)?
  • Are you comfortable with the wage posted?

Education:

  • Bachelor's Degree (preferred)

Experience:

Administrative Support: 1 year (preferred)

  • Medical office: 1 year (preferred)

Work Location:
One location
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