Front Store Supervisor

2 weeks ago

Montreal, Quebec, Canada Pharmaprix Full time

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SOMMAIRE :

Gérer les tâches du service à la clientèle, y compris la caisse et le marchandisage.

TÂCHES ET RESPONSABILITÉS :

RESSOURCES HUMAINES

S'assurer que le personnel des caisses et de la mise en marché respecte toutes les politiques et procédures d'exploitation. Former les caissiers et les marchandiseurs en fonctions. Fournir des conseils et des directives. Être apte à travailler sur les caisses disponibilité jour/soir/fin de semaine

PRÉVENTION DES PERTES

S'assurer que toutes les normes de prévention des pertes sont mises en place, gérer quotidiennement l'inventaire de l'aire de comptage et le suivi des caissiers, des feuilles de suivi et des procédures de PC Optimum.

SERVICE À LA CLIENTÈLE

Veiller à ce que les employés du magasin présentent une image adéquate auprès du public conformément à la politique sur les uniformes. Répondre aux demandes concernant l'emplacement des produits, les bons d'achat différé, etc. Résoudre les problèmes des clients, conformément aux lignes directrices établies (p. ex., remboursements et échanges). Promouvoir le sondage de l'ISSC.

MARCHANDISAGE

S'assurer que les tablettes sont propres et organisées et qu'il y a une rotation adéquate. S'assurer que les étalages de produits sont mis en place et retirés selon les directives du gérant de magasin et du gérant adjoint.

GÉNÉRALITÉS

S'assurer que les normes de nettoyage et d'image du magasin sont maintenues. Respecter toutes les exigences en matière de santé et sécurité. Effectuer des tâches de bureau et de services bancaires, sur demande. Respecter toutes les politiques et procédures du magasin. Respecter les politiques et procédures de prévention des pertes et s'assurer de leur exécution dans le magasin. Effectuer d'autres tâches au besoin, y compris les tâches liées aux caisses.

QUALIFICATIONS

Planification, jugement et prise de décision. Indépendance par rapport à l'organisation du magasin. Résolution de problèmes essentielle pour assurer la satisfaction des clients.

EXPÉRIENCE

Bonne connaissance de l'informatique. Sens de l'organisation. Capacité à gérer efficacement son temps. Connaissance des produits et des fournitures.

J2WFSM

J2WRTL

Why work in a Pharmaprix store or community pharmacy?

Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Employment Type:

Part time

Type of Role:

Regular

Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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