![Complexe Humaniti Montréal](https://media.trabajo.org/img/noimg.jpg)
Front Office Supervisor
1 week ago
The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication.
Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness center, meeting rooms and spa.
Experience hospitality at its finest and discover an innovative concept that celebrates the art of living in all its forms.
Simply exceptional, the Humaniti Hotel Montreal is a next-generation hotels for true global citizens. A unique hotel that subtly permeates an ecosystem rich in experiences, inspiring design, and a fascinating way of life.Join the Humaniti community
Here are the benefits and privileges offered to you by the Humaniti Hotel:
- Thrive within a positive, friendly, and dynamic team in a beautiful environment.
- The opportunity to take on new challenges and advance your career across North America.
- Employee benefits, such as life, disability, medical, and dental insurance partially covered by the employer.
- Retirement plan with employer contributions.
- Various employee recognition programs.
- Various training programs.
- Discounts within our hotel chain.
Description
We are looking for inclusive, dynamic leaders who love their city and want to provide a memorable and personalized experience to each of our guests.
Front desk supervisors will be responsible for managing the daily operations of the front desk and ensuring the overall guest experience.
Our front desk supervisors will guide our artisans and valets to deliver impeccable service to our guests, reflecting ourDNA:
evolved, captivating, and connected.
At the Humaniti Hotel Montreal, we are looking for people who prioritize the human touch and will deliver an experience in line with our wellness concept to our customers.
Roles and Responsibilities
- Support, supervise, and guide the front desk team in all guest interaction processes.
- Participate in the training of the front desk team and ensure daily tracking of learning progress.
- Ensure that the front desk team has the necessary tools for the smooth operation of operations.
- Responsible for guest requests and their completion within the established deadlines according to hotel standards.
- Monitor daily front desk operations.
- Responsible for customer satisfaction and complaint management.
- Respond to guest comments on various booking platforms and ensure postservice followup.
- Ensure proper management of guest folios and billing.
- Provide service that exceeds our customers' expectations and instill this quality of service throughout the team.
- Responsible for enforcing hotel standards and policies.
- Ensure smooth service coordination with various hotel departments.
Skills and Requirements
- College or university degree in hotel management or equivalent education.
- Excellent organizational skills, prioritization, and outstanding customer service.
- Excellent ability to establish and maintain good business relationships with other departments and external stakeholders.
- Ability to work under pressure and manage stress.
- Proactivity, initiative, and autonomy.
- Strong personnel management skills.
- (1) year of team supervision experience in the hotel industry.
- Bilingual (French and English).
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Disability insurance
- Discounted or free food
- Employee assistance program
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Work Location:
In person
-
Front Office Supervisor
3 weeks ago
Montreal, Quebec, Canada Hôtel Humaniti Montréal Full timeThe Humaniti Hotel Montreal is the veryfirst Autograph Collection by Marriott hotel to establish itself in Quebec, inall its grace and sophistication. Open since June 2021, the hotel is located inthe heart of a vertical community that includes condos, residences, offices, tworestaurants, a lounge, a bakery, a health centered grocery store, a fitnesscenter,...
-
Front Office Supervisor
2 months ago
Montreal, Quebec, Canada Hôtel Humaniti Montréal Full timeThe Humaniti Hotel Montreal is the veryfirst Autograph Collection by Marriott hotel to establish itself in Quebec, inall its grace and sophistication. Open since June 2021, the hotel is located inthe heart of a vertical community that includes condos, residences, offices, tworestaurants, a lounge, a bakery, a health centered grocery store, a fitnesscenter,...
-
Front Office Supervisor
1 week ago
Montreal, Quebec, Canada Hôtel Humaniti Montréal Full timeThe Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel in Quebec, showcasing sophistication and grace. Opened in June 2021, the hotel is situated in a vibrant community offering various amenities such as residences, restaurants, a lounge, and a fitness center. Embrace exceptional hospitality at its best and immerse yourself in...
-
Front Office Assistant Director
2 months ago
Montreal, Quebec, Canada Hôtel Humaniti Montréal Full timeThe Humaniti Hotel Montreal is the very firstAutograph Collection by Marriott hotel to establish itself in Quebec, in allits grace and sophistication. Open since June 2021, the hotel is located in theheart of a vertical community that includes condos, residences, offices, tworestaurants, a lounge, a bakery, a health centered grocery store, a fitnesscenter,...
-
Front Office Assistant Director
1 week ago
Montreal, Quebec, Canada Complexe Humaniti Montréal Full timeThe Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness...
-
Front desk supervisor
1 week ago
Montreal, Quebec, Canada Tidan Inc. Full timeStatus:Full-time Salary: $23.00 per hour The Travelodge Montreal is an affordable hotel located in the downtown area of the great metropolis. Are you looking for a pleasant, supportive, and professional work environment where the art of hospitality, politeness, and a smile are in the DNA of the employees? Don't miss your chance and join the Travelodge...
-
Front Desk Manager
1 week ago
Montreal, Quebec, Canada Marriott International Full timeJOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...
-
Front Office Manager
1 week ago
Montreal, Quebec, Canada Le Nouvel Hôtel Montréal Full timeWorkplace: 1740 boulevard René-Lévesque Ouest, Montréal, Quebec, Canada, H3H1R3Status: Full TimeSalary: 59 000$ up to 62 000$ per yearLocated in downtown Montreal, Le Nouvel Hotel gives you quick access to all means of transportation. You want to be surrounded by passionate professionals, this 4-star hotel is ready to receive you. In addition, the...
-
Front desk supervisor
3 weeks ago
Montreal, Quebec, Canada Hôtel Travelodge Montréal Centre Full timeWork place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2Status: Full-timeSalary: $23.00 per hourThe Travelodge Montreal is an affordable hotel located in the downtown area of the great metropolis. Are you looking for a pleasant, supportive, and professional work environment where the art of hospitality, politeness, and a smile are in the DNA of...
-
Front desk supervisor
2 months ago
Montreal, Quebec, Canada Hôtel Travelodge Montréal Centre Full timeWork place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2Status: Full-timeSalary: $23.00 per hourThe Travelodge Montreal is an affordable hotel located in the downtown area of the great metropolis. Are you looking for a pleasant, supportive, and professional work environment where the art of hospitality, politeness, and a smile are in the DNA of...
-
Front Office Supervisor
1 week ago
Montreal, Quebec, Canada Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up...
-
Front Office Supervisor
1 month ago
Montreal, Quebec, Canada Residence Inn Montreal Downtown Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key....
-
Front Office Supervisor
1 week ago
Montreal, Quebec, Canada Residence Inn Montreal Downtown Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key....
-
Front Office Supervisor
1 week ago
Montreal, Quebec, Canada Marriott International, Inc. Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room...
-
Front Office Supervisor
3 weeks ago
Montreal, Quebec, Canada Residence Inn Montreal Downtown Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key....
-
Front Office Supervisor
1 week ago
Montreal, Quebec, Canada Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room...
-
Front Office Control and Surveillance
1 week ago
Montreal, Quebec, Canada BNP Paribas Full timeFRONT OFFICE CONTROL AND SURVEILLANCE E-COMMUNICATIONS ANALYST (JOB NUMBER:CCCO SOS)In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2023. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution...
-
Front Desk Agent
1 week ago
Montreal, Quebec, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to:Responsibilities Always offer professional, friendly and kind service Process all external and internal calls, either by redirecting calls or assisting the caller Take charge of...
-
Front Desk Agent
1 week ago
Montreal, Quebec, Canada Hôtel Faubourg Montréal Full timeUnder the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to:Responsibilities Always offer professional, friendly and kind service Process all external and internal calls, either by redirecting calls or assisting the caller Take charge of...
-
Assistant Front Desk Manager
3 weeks ago
Montreal, Quebec, Canada Delta Hotels par Marriott Montréal Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front...