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Director of Care

3 months ago


Corner Brook, Newfoundland and Labrador, Canada NL Health Services Full time $84,773 - $110,205
Permanent Full-Time
Director of Indigenous Health and Cultural Safety (Classification Under Review)

Newfoundland and Labrador Health Services (NLHS) strives towards meaningful engagement, strong partnerships and coordinated delivery of health services that meet the needs of and improves health outcomes for Indigenous peoples of the province.

NLHS works collaboratively with Inuit (Nunatsiavut Government), Inuit (NunatuKavut Community Council), Mushuau Innu First Nation, Shetshatshiu Innu First Nation, MiawpuKek First Nation, Qalipu First Nation and other Indigenous agencies/partners that provide support to Indigenous persons.

With the creation of a new single provincial health authority, NLHS, there is a need for a coordinated provincial leadership approach to ensure strong working relationships and culturally appropriate delivery of health services across all zones and within provincial programs.

Reporting to the Vice President Transformation Well-Being, the Director of Indigenous Health and Cultural Safety works collaboratively with Indigenous governments, Indigenous and community partners, the Department of Health and Community Services, the Office of Indigenous Affairs and Reconciliation, Senior Leadership, Physician Leaders and Indigenous Navigators and other staff within Zones and Provincial Programs, to plan, develop, implement and evaluate an organization wide approach to the delivery of culturally safe care for the Indigenous peoples of Newfoundland Labrador.

The incumbent will support the development and implementation of strategies and approaches that support distinctions based, meaningful, ongoing and inclusive partnerships and effective communication with all indigenous peoples of NL.

Lead the development and implementation of a cultural safety framework for NLHS.
" Lead strategic and operational goals related to Indigenous Health and Cultural Safety.
" Support and guide NLHS in the implementation of relevant calls to action from the Truth and Reconciliation Commission.
" Establish an action plan to identify and implement policies and practices that support the provision of culturally safe care.
" Support NLHS in the to implementation of Joyce's principle to guarantee all Indigenous people the right of equitable access, without any discrimination to all health services as well as the right to enjoy the best possible physical, mental , emotional and spiritual health.
" Facilitate the implementation of Indigenous led curriculum modules to inform non-Indigenous providers on the legacy of colonialism, its ongoing impact to the health outcomes of Indigenous peoples and facilitate change towards a culturally safe health care system.
" Support the development of a culture of anti-racism, quality, safety and cultural safety and humility by establishing culturally safe processes to manage feedback and address safety incidents.
" Develop and measure key performance indicators in the areas of access, collaboration, cultural safety and health outcomes for Indigenous persons. Provide support to Indigenous Health Navigation within the health care system including that which is provided through both the NLHS and the Indigenous communities themselves.
" Work with NLHS programs and services to enhance the journey of Indigenous clients through the practice of trauma-informed care and programs such as Indigenous navigators, access to traditional foods and healing practices, support from Elders, and land based healing; based on the recommendations made by local Indigenous communities, advisors, and clients.

The successful applicant will be an inclusive and visionary leader with the ability to build relationships, trust, and collaboration between NLHS and Indigenous communities and have demonstrated abilities in communication, conflict resolution, negotiation and a passion for improvement in the quality of care provided for Indigenous patients and families.

Possess at least a baccalaureate degree in a health, social science, political science, public policy or other related field.

A Masters degree is an asset.
" Demonstrate knowledge and experience working with Indigenous communities and organizations and knowledge of Indigenous culture and practices, related to Indigenous people of NL.
" Have experience and/or knowledge of the provincial health systems and community resources.
" NLHS is striving to recruit a leader who has lived experience in Indigenous communities & ways. A satisfactory record of work performance and attendance is required.

NOTE:
Use of a private vehicle is a condition of employment.
values the diversity of the people it hires and serves.

Diversity, inclusion, and belonging at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths.

Newfoundland and Labrador Health Services welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons.

We are committed to providing persons with disabilities with equal opportunities, standards and goods and services.
Hours, evenings and weekends may be required.