Manager, Strategic Initiatives

6 days ago

Mississauga, Ontario, Canada Scotiabank Full time
Requisition ID: 170890

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
The Manager, Delivery & Services is responsible for the development and deployment of Smart Automation (BOTS)across all AML Operations.

This includes working with a large number of stakeholders across the Bank in supporting in the facilitation, reporting and ongoing maintenance of BOTS to further AML Operations strategic goals.


Business Lead Smart Automation:

  • Support the Delivery & Services Senior Manager and Director in the design and implementation of Smart Automation (BOTS) across AML Operations global footprint inclusive of Financial Intelligence
Units, where required

  • Analyze business processes to identify opportunities to implement efficiencies identified through BOTS
  • Drive the implementation of standardization of BOTS across all AML Operations in Canada and Internationally
  • Act as the central point of contact for automation solutions within AML Operations and facilitate interactions with key partners: Senior Manager & Product Owner of Smart Automation, Enterprise
Productivity

  • Work with AML Operations management on the development and standardization of metrics reporting (e.g., usage metrics, KPIs, service tickets raised, etc.)
  • Lead, coordinate and conduct meetings, facilitate working sessions and presentations with Senior Management on the project's progress
  • Assist and track the development of new automation projects and manage the implementation, including monitoring progress by tracking activity, resolving problems, providing progress reports and
recommending actions

  • Support the senior leadership, AML Risk, Audit team and other stakeholders with adhoc requests

Strategic Initiatives:

Actively participates in the various project phases from requirements through to implementation to sustainment by:

  • Analyzing data to identify trends, interdependencies among variables and be able to define project scope, developing action plans and gaining agreement to solutions from all stakeholders;
  • Diagnosing/projecting potential benefits as well as establishing costs/benefits of a particular project;
  • Developing implementation strategy/communication strategy and ensure acceptance by key parties;
  • Coordinating and developing pilot/proof of concept as applicable as well as ensuring UAT is completed and satisfactory as applicable;
  • Identifying training needs for affected departments and participate in the development and scheduling of training strategies/programs/tooIs;
  • Researching existing systems and procedures and analyzing if the proposed changes are valid, implementable and consistent with departmental resources; and
  • Reviewing all policy/legal procedural aspects of the project with appropriate parties to ensure compliance.

Relationship Management - Develops and maintains strategic relationships by:

  • Establishing, building and maintaining relationships with internal AML Operations key stakeholders and departments within Canadian, International and Global Banking & Market and Global Operations
  • Working with a diverse working group, with varying expertise and job levels
  • Building good working relations with external vendors and internal/external technology partners, as applicable

Education / Experience

  • University Degree or equivalent and a minimum of minimum of 5 years of experience in the financial services industry preferable in a global/matrix organization in compliance/risk management, project
management, Audit and/or critical unit.

  • Reporting and communications experience
  • Solid knowledge of the Scotiabank Group and AML/KYC policies and procedures
  • Results oriented, highly motivated
  • Bachelor's degree in Education, Communications, Business Management or equivalent
  • Selfreliant and proactive approach to work
  • Strong analytical, problemsolving and critical thinking skills
  • Excellent written and verbal skills required to prepare communications and training and interact effectively with internal and external parties
  • Thorough knowledge of the Bank's interactive systems including Excel, PowerPoint and Word
  • Consistently demonstrating selfawareness, selfmanagement, social awareness, relationship management, and Scotiabank's

Core Values:
Integrity, Respect, Passion and Accountability

Location(s): Canada : Ontario : Mississauga

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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