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Manager, Strategic Reporting

3 months ago

Mississauga, Ontario, Canada Element Fleet Management Full time
Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day.

We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.

This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Manager, Strategic Reporting & Analytics to join Element Fleet Management.

As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are you:

  • Excited to impact the organization's ability to make informed decisions, mitigate risks, and sustain client trust and loyalty?


The Strategic Reporting and Analytics Manager plays a critical role in developing and implementing data and analytics frameworks, ensuring SOC 1 Type 2 compliance, and managing client relationships to meet data and analytics contractual obligations.

By prioritizing and delivering accurate reports, overseeing data quality, and automating processes, this role enhances decision-making, operational efficiency, and client satisfaction.

The benefits of this role include controlling costs through process automation and efficiency improvements, managing risks by maintaining compliance and data integrity, and maintaining client business through strong relationship management and reliable service delivery.

A Day in the Life- Ensure compliance with relevant standards and maintain documentation for SOC 1 Type 2 audits- Oversee daily/weekly/monthly client-facing operational and financial reports- Serve as the primary point of contact for clients regarding data and analytics requests- Lead the client relationship in managing and prioritizing client intake requests and providing escalation support related to strategic data and analytics projects- Coordinate with internal teams to allocate resources to meet client deadlines- Present key data metrics during QBR/MBR meetings with senior leadership and client- Ensure data accuracy, consistency, and integrity across all reports and dashboards- Manage client contractual and financial obligations as it relates to data integrity- Work with internal and external stakeholders to improve data governance and implement controls where necessary- Oversee IT projects that pertain to reporting, and partner with IT team where relevant- Monitor vendor performance and data quality, implementing metrics to measure and improve data quality- Oversee the implementation of automation tools and scripts to streamline workflows and improve efficiency- Support reporting expansion by providing expertise and guidance on new strategic initiatives including global expansion opportunities- Lead and manage a team of data analysts, providing guidance, support, and development opportunities- Demonstrate Element's

People Leadership Capabilities:

Leading Strategically, Cultivating Curiosity, Driving Results, Influencing Others, and Developing Talent- Foster collaboration, teamwork, and continuous learning to deliver superior client service, solidify client relationships and maximize employee engagement.

Coach, challenge, motivate and proactively manage all team members to deliver best in class service- Responsible for the training, development, implementation, and management of team and individual Goals & Objectives that are aligned with the BSC goals of the organization

Requirements:

  • Bachelor's degree in Business Administration, Computer Science, Economics, Mathematics, Statistics, or a related field of study 6+ years of experience in an analytics or BI role in a fastpaced, datadriven environment, preferably in ecommerce and/or at a startup
  • Skills or knowledge of programming languages e.g. Python, R, SQL, Power Query, DAX
  • Working knowledge of data schemas, data models and ETLs. Extensive experience with, and knowledge of, Power BI and other BI tools to conduct analysis of large data sets to derive business insight
  • Excellent analytical skills, diagnostic reporting skills, creative problem solver, curious and truthseeker
  • Effective oral and written communication skills with an ability to explain technical concepts to developers, product managers, and business partners
  • Ability and desire to lead a team of highly technical people solving complex problems
  • Selfstarter able to make an impact with little guidance
  • Customer focused and results oriented
  • Outstanding attention to detail and ability to meet deadlines
  • Strong understanding of SOC 1 Type 2 controls and compliance requirements
  • Strong knowledge of business, finance, and analytics
  • Proven ability to break down complex problems, leveraging data to make informed recom