Systems Operations Specialist

1 week ago


Toronto, Ontario, Canada METRIO Full time
The Systems Operations Specialist role is responsible for the daily technical operations of the Nasdaq Canada exchange.

This includes monitoring production trading systems, resolving software/hardware failures, managing incidents, and providing exceptional customer support to various stakeholders including clients, vendors, and regulators.


  • Performs realtime monitoring of systems for software/hardware errors, failures, and capacity issues
  • Diagnose issues, manage incidents, and resolve software / hardware related issues.
  • Establishes and maintains relationships with clients and acts as a technical liaison between vendors, subscribers, and internal teams.
  • Solve FIX order entry and market data connectivity issues with clients, exchanges, and network providers.
  • Contributes to delivering projects by following project scope, and timing in accordance with the needs of the business.
  • Identifies and highlights risks at a project level.
  • Liaise with customers, sales, and various internal teams to assist with building new features and product enhancements.
  • Reviews system capabilities, department workflow, and scheduling requirements.
  • Configures, installs, maintains, and upgrades computer systems hardware and software.
  • Perform system checks on system startup and shutdown, follows system recovery procedures, reviews scheduling, backups, and monitoring of batch processes.
  • Onboard new clients, provision/removal of services, assist clients with establishing access to trading platforms.
  • Assist with testing changes to trading functionality and work with software development team to resolve identified issues
  • Education Required: Degree qualified in Computer Science, Information Systems or equivalent Technical Support experience.
  • Experience Required: At least 5 years.
  • Skills: Linux OS, Mac OS, Bash, Git, Containers (docker/podman), Network fundamentals, Splunk, Jira, Confluence, FIX protocol knowledge an asset, experience in the capital markets an asset, CSC certification an asset.
  • Special Qualifications: Certifications relevant for the role.
Come as You Are

  • Toronto, Ontario, Canada CB Canada Full time

    Systems Administrator/Operations Support Specialist - Intermediate Systems Administrator/Operations Support Specialist On behalf of our client in the Government Services Sector, PROCOM is looking for a Systems Administrator/Operations Support Specialist. Systems Administrator/Operations Support Specialist – Job Description Operational Support – Queue...


  • Old Toronto, Ontario, Canada Purolator Full time

    Description A Control Specialist is responsible for designing, developing, and maintaining control systems within an organization. This role involves ensuring that processes and operations run efficiently and safely by monitoring and managing automated systems, machinery, and processes. The Control Specialist collaborates with engineering teams, maintenance...


  • Toronto, Ontario, Canada Malvi Systems Full time

    Hi all,Role :Systems Testing/QA Specialist Senior Location: 11th Floor, 40 St.Clair Avenue West - Toronto, ON M4V1M2 Duration:Client :Land & Resources ClusterMUST HAVE Experience developing test cases/scripts as well as test data, ensuring all of the Business requirements are met by creating a traceability matrix. Experience executing testing activities for...


  • Toronto, Ontario, Canada Arthur Grand Technologies Inc Full time

    Arthur Grand Technologies is currently seeking a highly motivated and Systems Administrator/Operations Support Specialist - Intermediate for one of our clients.Position: Systems Administrator/Operations Support Specialist - IntermediateLocation: Toronto, Ontario (Hybrid)Duration: Long Term ContractMust haves: Tier 1 business help desk and service/incident...


  • Toronto, Ontario, Canada Gibraltar Solutions Full time

    Careers:Information Systems Specialist:Toronto, ON (or remote) | Full-time:Position Summary:Gibraltar Solutions is searching for an Information Systems Specialist who will oversee the analysis, maintenance, operations, and enhancement of our key information systems. In this role, you will develop strategies for optimization and identify business...


  • Toronto, Ontario, Canada Cleo Consulting Full time

    Requisition: RQ00056Supplier Assignment: RQ Systems Administrator/Operations Support Specialist - JuniorAccount: Supply OntarioStart Date: End Date: Business Days: 263.00Job Title: Operations Support Specialist - JuniorThis is an onsite role - please confirm they will work onsite for Monday - Friday business hours.Office Location: 200 Front St West,...


  • Toronto, Ontario, Canada Apex Systems Full time

    Oracle NetSuite Specialist Apex Systems is a global IT services provider, and our staffing practice has an opening for a Oracle NetSuite Specialist with experience in deployments of the ERP system, a strong knowledge in key areas such as Accounts, payroll, IT and a history of providing on site sup


  • Toronto, Ontario, Canada Firmex Full time

    Firmex is a global software-as-a-service provider with corporate headquarters in Toronto, Canada. The company's Firmex VDR service is the world's most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents for due diligence, litigation and compliance.As the Operations Specialist, you'll be responsible...


  • Toronto, Ontario, Canada Samuel Packaging Systems Group Full time

    Electrical Controls Specialist "Job Details" Bachelor's Degree Full time Job Shift We are seeking a highly skilled and experienced Electrical Controls Specialist to join our manufacturing team. The ideal candidate will be responsible for designing, developing, and maintaining electrical control systems for our manufacturing processes. This role requires...


  • Toronto, Ontario, Canada Parts Town Canada Full time

    Operations Specialist (Contract to Permanent Role)About UsParts Town Canada, a division of Heritage Food Service Group of Canada Limited, is the single source for the largest inventory of 100% Genuine OEM foodservice replacement parts on the ground in Canada. We are the leader within our industry and are looking to grow our teamPosition Summary:The...


  • Old Toronto, Ontario, Canada GlassHouse Systems Full time

    We are looking for a Senior Systems Administrator to join our Managed Services group in the Toronto office. This is a full-time hybrid position.The Senior Technical Linux Systems Specialist will participate in technical delivery of Managed Services to internal and external customers and participate in corporate infrastructure projects as needed.What you'll...


  • Toronto, Ontario, Canada Clarity Hiring Full time

    Toronto ON3-month contract, Onsite$35/hourAbout the opportunity:The Service Desk Specialist plays a crucial role in the day-to-day operations of the Service Desk, ensuring smooth business functioning with minimal disruptions. This position involves delivering exceptional customer service, serving as the primary point of contact for technology-related...


  • Toronto, Ontario, Canada Louis Vuitton Full time

    POSTELouis Vuitton is seeking a high caliber, operationally sound, and commercially minded Operations Specialist to join its team in our Short Hills location. As an Operations Specialist, you will be an ambassador of the Brand. You will assist the Operations Manager in operational functions, proactively encourage the achievement of operational objectives and...


  • Toronto, Ontario, Canada Porter Airlines Full time

    Job Summary The fixed-term Operations Communications Specialist, reporting to the Manager, Systems Operations Control, is the communications focal point in the System Operations Control Centre (SOCC). Under the Supervision of the Duty Officer, they are responsible for the timely dissemination of clear and concise operational information across both the...


  • Toronto, Ontario, Canada PolicyMe Corp. Full time

    We're modernizing life insurance and we'd like your help. Life insurance is a $1T industry that has remained largely unchanged for decades and we are in the process of changing that. We're a remote-first, Toronto-based startup with big ambitions. As an IT Operations Specialist at PolicyMe, you will be at the heart of ensuring our systems are running...


  • Toronto, Ontario, Canada GlassHouse Systems Full time

    GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise-level of service and support to clients.As a Senior IBMi Specialist, you will actively contribute to GHS business processes,...


  • Toronto, Ontario, Canada BRC Group - Tayco and BRC Full time

    Tayco is seeking an enthusiastic and detail-orientated ERP System Specialist to join our Operations Team. We are looking for someone who is aligned with our core values of Ownership, Progressive, Efficient and Enjoyable Experiences.THE OPPORTUNITY: The ERP System Specialist is responsible for creating and designing software systems to streamline processes...

  • Systems Specialist

    1 week ago


    Toronto, Ontario, Canada OPTrust Full time

    Systems SpecialistDepartment:ITOSType: PermanentLocation: TorontoPosting Date:At OPTrust, _paying pensions today, preserving pensions for tomorrow_ is our mission and business.When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Everyone at OPTrust - from London, Toronto, and Sydney - makes...


  • Toronto, Ontario, Canada Sunwing Travel Group Full time

    Crew Resource SystemsSpecialistAbout Us:***The Opportunity: UnderSunwingVacations, we are looking for aCrewResource Systems Specialist to join us in making vacation dreams come true. As theCrewResourceSystems Specialist you will support Crew Resource functions in AIMS and all their components. The incumbent will assist in the development and support of new...


  • Toronto, Ontario, Canada CAD Railway Industries Ltd. Full time

    Reliability Availability Maintainability Safety (RAMS) & System Engineering Specialist Company:Cad Railway Industries Ltd was established back in 1968, with its main office located in Montreal. We are proud to be the leading provider of comprehensive solutions in the freight, passenger, and commuter rail sectors across North America, including Canada, the...