Quality Assurance Analyst

1 week ago

Toronto, Ontario, Canada Red Label Vacations Full time

Travel legends start here

Position:
Quality Assurance Analyst

Status:
Full Time

Department:

IT

Reports to:
Director, PMO

Location:
Head Office Toronto, Ontario or Montreal, Quebec office (Hybrid)

The Opportunity

How you will be Spending Your Time

  • Working in collaboration with Product Managers and/or Business Analysts to write concise acceptance criteria and provide comprehensive gap analysis during the development of requirements
  • Working closely with all stakeholders, including developers, to ensure that quality is built into every step of the process, rather than at separate stages.
  • Lead the team in planning, preparing and executing effective test efforts and walkthroughs
  • Help manage, create, and deliver testing strategies and plans using risk analysis methodologies and tools that align with the development approach/methodology selected for their assigned project
  • Ensure the test process, methodologies and tools are applied appropriately and that the test phase entry/exit criteria are agreed to by stakeholders and applied by the test team
  • Communication and understanding of the impact to testing for scope changes to the project management team both from a timeline/cost and a risk perspective
  • Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled
  • Support the team in creating reusable test assets for both manual and automated test scripts
  • Lead the continuous, measured improvement of testing processes, strategies, plans and frameworks
  • Primary liaison for testing resources and business participants on business acceptance test support
  • Manage relationships with project team members, third party vendors/ service partners, release teams and client areas as appropriate
  • Provide assistance/guidance to teammates on policy, procedures, testing tasks and training in general
  • Helps in implementation of new testing strategies
  • Be creative to solve current issues and shape the product to bring it to a higher quality
  • Document business requirements in various forms, usually in naturallanguage documents, use cases, user stories, or process specifications
  • Participate in planning sessions to improve business processes for the creation of business requirements and test cases
  • Assess business needs utilizing a structured requirements process (gathering, analyzing, documenting, reevaluating, and managing changes) to prioritize immediate business needs and recommends options
  • All other duties as assigned by management

The Skills, Experience and Requirements You Need to be Successful

  • Degree or diploma in Engineering, Computer Science, or relevant field
years of QA experience, with at least 5 years of solid work experience in a QA/Test Lead role

  • Experience working in an agile software development team promoting methodologies and frameworks such as Scrum and TDD
  • Familiarity with entire software development life cycle and test cycles (Unit, Regression,
Functional, Systems, Stress & Scale, Smoke & Sanity)

  • Understanding of software QA methodologies, tools, and processes
  • Experience coordinating with external QA resources
  • Prior success using a metricsdriven approach and closedloop feedback to improve software deliverables and improve predictability and reliability of releases
  • Detailed and effective written communication skills for documenting the features tested and bugs found
  • Highly organized, detail oriented, extremely responsive, and able to prioritize many tasks
  • Selfmotivated, works well independently and with others
  • Excellent communication (both verbal and written) and interpersonal skills

Required Qualification

  • Exposure to automation testing and automation tools
  • Understand and working knowledge of automate testing processes
  • Experience with performance / load testing
  • Experience using Atlassian suite (JIRA, Confluence) for defect tracking and Documentation

Preferred Certifications

  • Certified from International Software Testing Qualifications Board (ISTQB) or equivalent (ISEB) is an asset
  • Agile certification
  • CSM/PSM is good to have

Type of Exposure

  • Demonstrated understanding of any
    Agile delivery model (Kanban, XP etc.)
  • Deep understanding of tools and technologies in complete
    SDLC and STLC Methodologies:
  • **DevOps
  • CI/CD Pipeline **knowledge using Jenkins would be advantageous
  • Experience working in the
    Travel domain would be a great asset

Crew Advantages

  • Competitive salary
  • 5 paid sick days
  • 2 paid personal days
  • 1 paid volunteer day
  • 1 paid day off for your birthday
  • Travel perks for you and your friends and family
  • Medical and dental benefits
  • Employee Assistance Program for you and your family members
  • Several corporate benefits and discounts provided by our partners such as auto and home insurance and gym memberships
  • RRSP Employer Match
  • Career Development opportunities
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