Analyst, IT Quality Assurance

7 days ago

Toronto, Ontario, Canada CIBC Full time
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description:

What you'll be doing


Senior Analyst, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms, in compliance with established controls, standards, policies, and procedures.

The role utilizes a solid understanding of business dynamics to define and document criteria for testing and present results following the defined testing methodology.

The Senior Analyst, IT Quality Assurance troubleshoots problems and provides technical training to less experienced employees, maintaining test system configurations and executing test scripts using test tools for compliance with testing standards.

The role uses judgement and autonomy on day to day tasks, exercising considerable latitude in analyzing and resolving complex problems during test execution, or escalating issues and concerns.

The role proactively addresses problems within the scope of responsibility and identifies areas for possible improvements.

How You'll Succeed- Continuous Improvement &

Best Practices:
Improve QA Automation processes through continuous innovation, provide recommendations / solutions.

Advocate for industry best practices, delivery methodologies, automation, QA AI and ML Capabilities, tools, etc.- Analysis & Recommendations: Conduct analysis on existing automation and QA tools and provide recommendations.

Benchmark the PSBT's test maturity against industry standards and develop actionable plans to address gaps and opportunities.

Prioritize goals and quick wins based on value, stakeholder and enterprise priorities- Project Management: Manage medium to large work packages simultaneously.

Identify obstacles or risks that may impact a project's timeline or success and provide regular status updates to the business.

Keep the lines of communication open with stakeholders, and escalate issues when necessary.

At CIBC we enable the work environment most optimal for you to thrive in your role.

To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.


Who You Are- You can demonstrate experience in: 4-6 years of experience in an Automation Analyst level role with a strong understanding of the SDLC.

You have knowledge of process improvement, change management, quality management methods, Agile delivery, as well as, IT standards, procedures and policies.

You have expertise in Selenium, UFT, LeanFT tools, programming languages such as Java, C#/.Net, API testing and automation tools (PARASOFT SOA, SOAP UI, Rest Assured API).

Should be well versed with implementing frameworks and exposure on SQL DB. Experience in Virtualization (IBM RIT, PARASOFT etc. virtualization tools) will be an asset to have. Leading QA Programs and teams through automation delivery.

You have strong written and verbal communication skills, as well as, excellent leadership skills with the ability to impact decisions within and outside the organization.- You put our clients first.

You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You're driven by collective success. You know that collaboration can transform a good idea into a great one.

You understand the power of an inclusive team that enjoys working together to create a shared vision.- Your influence makes an impact.

You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers


Joining CIBC means becoming part of a team that is empowered and encouraged to act like owners, and to do the right thing for the client, every time.

We're a diverse community, operating in an environment that acknowledges our employees' unique talents, contributions and accomplishments.- Thrive in a world of flexibility and enablement- Connect as a diverse team and make innovation happen- Develop through ongoing learning and growth: Broaden your technical knowledge and expertise through collaboration- Prosper through our collective success: Competitive salary, incentive pay, banking benefits, health benefit program, and employee share purchase plan

What you n

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