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Practice Consultant
3 months ago
Job Summary:
What you'll do at OCP
- Receive and respond to pharmacy practice inquiries (verbal and written) from the public, College registrants and staff.
- Continuously monitor practice queries for trends. Conducting research to provide support in the development or revision of College standards, policies, guidelines and practice tools that support registrant practice as required.
- Develop tools or materials for College registrants and staff to enhance understanding of legislative framework and practice expectations under the Code of Ethics, Standards, Policies and Guidelines.
- Assist with reviewing and updating the College's Practice website content, as required.
- Ensure practice resources for the pharmacy profession are appropriate, innovative, timely and result in active uptake while aligned with organizational approach and the College Performance Measurement Framework (CPMF).
- Develop a feedback loop to assess resource appropriateness and registrant and staff understanding of the practice resources created.
- Support College initiatives including committees and working groups, as requested.
- Act as a resource and provide legislative guidance to the staff of the College.
- Develop strategies to ensure OCP is using knowledge to produce action resulting in safe quality care as aligned with our mandate.
- Develop various communication modalities for complex concepts and findings in clear, simple language for a wide range of audiences.
- Support College staff with various organizational and departmental goals and/or projects related to KT initiatives.
- Continually examine work process and identify opportunities for improving efficiencies through technology, elimination or altering of work processes and make recommendations to the Practice Consultant Lead.
- Work within records management principles and guidelines for record keeping.
- Other duties as assigned by Lead or Manager.
What we're looking for:
- Knowledge of current issues in pharmacy practice (hospital and community)
- Familiarity with legislative framework and practice expectations for pharmacies and registrants under the Code of Ethics, Standards, Policies and Guidelines.
- Demonstrate ability to report and produce communication on complex concepts and findings in clear, simple language for a wide range of audiences.
- Capability to demonstrate tact and diplomacy in all internal and external stakeholder interactions.
- Experience working with diverse populations, cultural awareness, and ability to communicate in an inclusive and equitable manner.
- Demonstrate empathy and the ability to deal effectively with stakeholders verbally and in writing and defuse difficult situations as required.
- Solid organizational skills to manage workload, deal effectively with multiple demands and maintain composure while progressing toward desired outcomes.
- Ability to be selfmotivated and work independently with mínimal supervision.
- Respectful team player with solid interpersonal skills combined with a winning customer service attitude and superior active listening communication.
- Ability to make independent decisions and recommendations on complex issues.
- Exercises good judgment and uses discretion with highly confidential materials.
- Strong research, analytical and problemsolving skills
- Detailoriented and driven to achieving goals and completing tasks within a specified timeframe.
- Excellent written, verbal and presentation skills (ability to communicate clearly and concisely)
- Knowledge and understanding of KT principles as well as familiarity with predominant approaches to knowledge translation.
- Develop collaborative and interactive approaches to KT and ensure KT initiatives are aligned with overall organizational and KT strategies.
- Progressive, forward thinking and a continuous quality improvement mindset.
What experience we prefer:
- Active Part A Pharmacist license in Ontario plus member in good standing with the College
- Must have 2 years of related experience in pharmacy (Community and/or Hospital practice)
- Minimum 3 years practice experience.
- Experience in a health policy/administration, public policy/administration or equivalent is considered an asset.
- Indepth knowledge of the health system and/or role of health regulatory bodies would be considered a strong asset.
- Experience developing adult education material is considered an asset (knowledge translation).
Why work for us?
We are the registering and regulating body for the profession of pharmacy practice in Ontario with a mandate to service and protect the public interest.
In addition to ascertaining all registrants meet professional standards, the College sets and ensures ongoing adherence to professional and operational standards as it leads the advancement of pharmacy.
If you are interested in joining the College, please forward your cover letter and resume in confidence, by
May 12, 2023 stating salary expectations.
