Executive Level
1 week ago
We are looking for a responsible individual to conduct telephone surveys during day time business hours with a high-profile audience including key opinion leaders and executives across all business sectors.
This is an hourly paid position with a hiring rate of $17 (English only - read, speak and write) and $18 (Bilingual in English/French - read, speak and write ).
Responsibilities:
Conduct high quality telephone surveys for research purposes
Have a courteous, customer service approach to the people you speak with
Check all responses for accuracy, proper spelling, and grammar
Willingness to mentor others and share winning strategies
French bilingual reading and writing is an asset
Required skills and abilities
Self-motivated, positive attitude
Excellent reading and listening skills
Fully fluent (both verbal and written) in English
Minimum typing speed of 55 wpm / 90% accuracy
Professional customer service attitude
Professional appearance and attitude
Upbeat, professional and engaging sound quality
Commitment to the team environment
Benefits include:
Flexible schedule, minimum 4 days a week
Premium pay available for strong performance
Health and Dental benefits eligibility after 6 months of employment
Schedule:
Monday to Friday
Day Shifts (8am to 4pm/9am to 5pm)
Must be able to work a minimum of 4 shifts(32 hours per week)
Education:
High school or equivalent (preferred)
Experience:
Customer support: 1 year (preferred)
Telemarketing/market research: 1 year (preferred)
Computer skills: 1 year (preferred)
Typing speed 55wpm
Home Office Requirements:
Desktop or laptop computer with minimum Microsoft Windows 10 or 11 operating system (Mac or tablet not supported; Windows 10 S Mode not supported)
Minimum computer requirements are 1.1 GHz and 512 MB RAM
Broadband or high-speed DSL, cable or satellite internet connection.
Able to run Windows Updates regularly to keep system current with latest security updates from Microsoft
Antivirus software. Only one antivirus program installed. (Avast and Kaspersky not supported)
Landline telephone or cell phone including a headset with microphone that connects to your telephone equipment. Excellent sound quality required.
Ipsos is committed to equity in employment and in providing a workplace environment that treats all employees with respect and dignity.
LI-remote
L1-VA2
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