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Manager, Student Services
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Scarborough, Canada Alpha College of Business and Technology Full time**Position: Manager, Student Services** The Manager of Student Services provides leadership and strategy to the Student Services team. This position is responsible for mentoring and supervising Student Advisors and ensuring a customer service focus for aiding student success and retention. We are looking for a manager to engage and lead transformation in...
International Student Counselor
3 months ago
Counselling Support
- Monitors the progress of international students and provides ongoing support, which may include referring students for professional assistance, when appropriate
- Work collaboratively with other departments to ensure student satisfaction and success
- Provide support to other administrative departments upon request
- Offer academic program counselling services and assistance to current and potential students
- Liaison with the Academic Department to determine the most suitable study plan that will meet the student's needs and goals
- Address and resolve any student concerns, complaints, and requests
- Counsel students in order to facilitate their transition to living in Toronto and help adjust to cultural differences
- Provide ongoing support to students and parents
- Other duties as assigned by their supervisors.
Job Qualification
- College diploma or university degree
- Experience in international student counselling is preferred
- Fluent in English and Vietnamese
- Must be proactive and performance driven
- Knowledge of educational systems and international secondary & postsecondary systems of other countries is an asset
- Ability to collaborate and communicate effectively with colleagues and students
- Proficient in Microsoft Office, outlook and google drive
Job Types:
Full-time, Permanent
Salary:
$19.00 per hour
Expected hours: 35 per week
Benefits:
- Disability insurance
- Extended health care
- Onsite parking
Schedule:
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Language:
- English (required)
- Vietnamese (required)
Ability to Relocate:
- Scarborough, ON M1J 1J1: Relocate before starting work (required)
Work Location:
In person