Client Success Manager

7 days ago

Toronto, Ontario, Canada Curinos, Inc. Full time
Client Success Consultant, Retail Deposits

Full-time Curinos is the leading provider of data, technologies and insights that enable financial institutions to make better and more profitable data-driven decisions faster.

Born out of the combination of two familiar industry powerhouses, Novantas and Informa's FBX business, Curinos brings to market a new level of industry expertise across deposits, treasury management lending and digital experience solutions and technologies.

Curinos is currently seeking a Client Success Consultant to help our clients reach their deposit portfolio objectives using Deposit Optimizer, the largest globally installed deposit product management solution.

You demonstrate an ease with complex quantitative analysis, a drive to succeed, and creativity in problem solving.

They will be the clients' champion, guiding them to success in managing their deposit portfolio with Curinos platforms from early implementation and onboarding, to supporting day-to-day needs, to use case / value realization, to managing renewal cycles.

On a daily basis, the Client Success Manager will work with their client teams to solve deposit pricing and management challenges, deriving insights from data analytics and modeling to drive real impact.

Help clients realize value through deposit product management and pricing optimization – lead strategic sessions with client executive teams to identify upside opportunities
Build relationships with client senior executives and leadership within product management, pricing, treasury, and analytics teams and drive demand for Curinos products and analytics
Design and lead value-based solutions training sessions to help our clients find value in the analytics

Managing Implementations/Projects:
Manage project timelines, budgets,and deliverables for client implementations
Gather and define business requirements for new solutions implementations and/or existing client projects
Identify product enhancement opportunities based on client needs to help shape the product roadmap
~ Bachelor's Degree required
~Demonstrated project management skills; experience running multiple complex projects at once
~ Comfortable with data-driven analytics and with analytical and complex problems
~ Passion for helping clients, with a service-oriented attitude
~ Strong storytelling, data visualization, and presentation skills
~ Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask
Competitive annual leave, floating holidays, volunteering days and a day off for your birthday
Regular social events and networking opportunities
Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services
com and we'll do everything we can to help.
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

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