user support technician
2 weeks ago
- Education:
- Expérience: Education
- Secondary (high) school graduation certificate
- or equivalent experienceWork setting
- Computer hardware or software retailer/wholesaler
- Startup company
- Help desk
- Construction company
- General office
- Office buildingTasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidentsComputer and technology knowledge
- IBM AS/400
- Internet
- Servers
- Desktop applications
- File management software
- Presentation software
- Communication software
- 3D graphic software
- Software development
- Quick Books
- SpreadsheetArea of work experience
- Quality assurance or controlArea of specialization
- Project managementWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- SittingExperience
- 2 years to less than 3 yearsHealth benefits
- Dental plan
- Health care plan
- Vision care benefitsFinancial benefits
- As per collective agreement
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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User Support Technician
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