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Clinic Office Manager

4 months ago


Edmonton, Alberta, Canada Nova Psychology Full time

About us:

Nova Psychology is a leading psychology clinic dedicated to providing comprehensive mental health services to individuals and families. Our team of experienced and compassionate therapists are committed to delivering high-quality care in a supportive and inclusive environment.

We are currently seeking a dynamic and motivated individual to join us as a Clinic Office Manager and contribute to the growth and success of our practice.


Position Overview:

Responsibilities:

  • Manage all aspects of clinic operations, including scheduling and staffing
  • Supervise administrative staff, psychologists, and therapists, providing guidance and support as needed
  • Develop and implement policies and procedures to ensure compliance with regulatory standards and best practices in mental health care
  • Collaborate with clinicians to optimize client care processes and outcomes
  • Oversee the billing and insurance process, ensuring accurate and timely reimbursement
  • Maintain a positive and supportive work environment for staff, fostering teamwork and professional growth
  • Handle client inquiries and concerns in a timely and empathetic manner
  • Stay informed about developments in the field of psychology and implement relevant advancements into clinic operations

Qualifications:

  • Bachelor's degree in healthcare administration, psychology or a related field
  • Previous experience managing a healthcare facility, preferably in a mental health setting
  • Strong leadership skills with the ability to motivate and inspire a team
  • Outstanding communication and interpersonal abilities to provide exceptional customer service
  • Knowledge of healthcare regulations and compliance requirements
  • Proficiency in medical billing software and electronic health record systems
  • Ability to handle sensitive information with discretion and maintain strict confidentiality
  • Compassionate and empathetic approach to client care
  • Excellent organizational and multitasking skills, with strong attention to detail
  • Familiarity with Jane Management Software is considered an asset

Job Type:
Part-time

Salary:
$17.00-$25.00 per hour

Benefits:

  • Extended health care

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location:
In person