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Clinic Office Manager
4 months ago
About us:
Nova Psychology is a leading psychology clinic dedicated to providing comprehensive mental health services to individuals and families. Our team of experienced and compassionate therapists are committed to delivering high-quality care in a supportive and inclusive environment.
We are currently seeking a dynamic and motivated individual to join us as a Clinic Office Manager and contribute to the growth and success of our practice.
Position Overview:
Responsibilities:
- Manage all aspects of clinic operations, including scheduling and staffing
- Supervise administrative staff, psychologists, and therapists, providing guidance and support as needed
- Develop and implement policies and procedures to ensure compliance with regulatory standards and best practices in mental health care
- Collaborate with clinicians to optimize client care processes and outcomes
- Oversee the billing and insurance process, ensuring accurate and timely reimbursement
- Maintain a positive and supportive work environment for staff, fostering teamwork and professional growth
- Handle client inquiries and concerns in a timely and empathetic manner
- Stay informed about developments in the field of psychology and implement relevant advancements into clinic operations
Qualifications:
- Bachelor's degree in healthcare administration, psychology or a related field
- Previous experience managing a healthcare facility, preferably in a mental health setting
- Strong leadership skills with the ability to motivate and inspire a team
- Outstanding communication and interpersonal abilities to provide exceptional customer service
- Knowledge of healthcare regulations and compliance requirements
- Proficiency in medical billing software and electronic health record systems
- Ability to handle sensitive information with discretion and maintain strict confidentiality
- Compassionate and empathetic approach to client care
- Excellent organizational and multitasking skills, with strong attention to detail
- Familiarity with Jane Management Software is considered an asset
Job Type:
Part-time
Salary:
$17.00-$25.00 per hour
Benefits:
- Extended health care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location:
In person