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Customer Care

3 months ago

Winkler, Manitoba, Canada SolutionsIT Full time

CUSTOMER CARE MEMBER RESPONSIBILITIES:

  • Providing realtime scheduling support by booking appointments and preventing conflicts.
  • Navigating through our main software, ConnectWise, for scheduling and creating reports.
  • Screening phone calls and routing callers to the appropriate party.
  • Greeting and assisting walkin customers.
  • Solving problems in the moment to give our clients and fellow employees a positive experience.
  • Performing basic administrative tasks.

Requirements:

  • Prior administrative experience
  • Excellent computer skills, especially typing.
  • Attention to detail.
  • Passion to serve others.
  • Helpful attitude.
  • Knowledge in Microsoft products is an asset.
  • Only applicants selected for interviews will be contacted.
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