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Health Information Coordinator

2 months ago

Winkler, Manitoba, Canada Southern Health-Santé Sud Full time

Job Summary:

The Registration Clerk is a key member of the Health Information Services team at Southern Health-Santé Sud. This role is responsible for ensuring the accurate and efficient collection of patient information, while providing exceptional customer service and maintaining confidentiality.

Key Responsibilities:

  • Collect and verify patient information, adhering to provincial best practices and organizational policies.
  • Provide effective communication and reception services to patients, families, and healthcare staff.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and security.
  • Work collaboratively with the Registration Services Coordinator and other healthcare teams to ensure seamless patient flow.
  • Exercise independent judgment and initiative in determining work priorities and methods.

Qualifications:

  • Grade 12 education or equivalent.
  • Completion of a recognized Medical Office Assistant Program.
  • Completion of a recognized Medical Terminology course.
  • Recent experience in a patient reception/care area, preferably in registration within an Admission/Discharge/Transfer (ADT) system.
  • Recent clerical and customer service experience.
  • Knowledge of the Personal Health Information Act (PHIA) and other healthcare-related legislation.
  • Proficiency in Microsoft Office applications and email.
  • Accurate keyboarding/typing skills of 40 wpm.
  • Demonstrated knowledge of electronic health records.
  • Demonstrated ability to provide a high level of attention to detail and accuracy.
  • Demonstrated ability to work in a fast-paced and changing environment.
  • Demonstrated approachable and welcoming demeanor.
  • Demonstrated written and oral communication skills.
  • Demonstrated organizational, decision-making, and problem-solving skills.
  • Demonstrated ability to display independent judgment.
  • Demonstrated ability to respect and promote a culturally diverse population.
  • Demonstrated ability to prioritize in a changing environment.
  • Demonstrated ability to build and maintain professional working relationships.
  • Demonstrated ability to work in a team as well as independently.

Conditions of Employment:

  • Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check, and Child Abuse Registry Check, as appropriate.
  • All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy.
  • Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00.