Inside Sales Representative

6 days ago


Hamilton, Ontario, Canada Clare Interior Supplies Ltd. Full time

Role Overview:


The Inside Sales Representative position ensures that we maintain a high level of service for our customers both in store and online.

This role requires on-site work, Monday to Friday. There is no availability of remote work.

Responsibilities:

  • Process orders to completion which includes pricing, picking the order, and sourcing additional information as required, accurately and efficiently
  • Provide estimates, quotes, delivery information or terms to customers
  • Evaluate customer's needs and upsell product where appropriate to maximize sales
  • Assist in managing inventory on company website
  • Ensure all items purchased are properly entered, allocated and efficiently processed
  • Contact customers advising them of status updates on issues with respect to their orders
  • Keep areas organized and clean, including placement of stock, as well as counter and pickup area for our customers
  • Act as an ambassador of Clare with all customers, employees and suppliers
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Other duties as assigned by Managment

Skills:

  • Strong interpersonal and relationship building skills
  • Exceptional customer service and communication (written & verbal) skills
  • Ability to adapt to a changing environment and handle multiple priorities
  • Strong attention to detail
  • Aptitude for social media, marketing and design considered a valuable asset
  • Ability to work collaboratively with teammates at all levels
  • Ability to exercise independent judgment and initiative within established guidelines
  • Able to safely lift upwards of 50lbs

Qualifications:

  • 2 + customer service experience
  • 1+ years experience in overthecounter sales
  • Experience in tools, tool sales, drywall tools, drywall or like industry considered a valuable asset but not required
  • Ability to work in office 5 days a week
  • Ability to reliably travel to Clare Hamilton daily

Why Clare?

  • 100% Company paid benefits
  • Competitive compensation package
  • Employer sponsored retirement plan
  • Bonus programs that include performance and sales
  • Opprotunity for growth

Job Types:
Full-time, Permanent

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match

Schedule:

  • Monday to Friday

Work Location:
In person

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