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Dispatch Administrator

3 months ago

Old Toronto, Ontario, Canada Fero Waste And Recycling Full time
Dispatch Administrator Location Fredericton, NB :

Fero Waste and Recycling Inc, a division of The Municipal Group of Companies, is a leading and dynamic solid waste company that services New Brunswick and Nova Scotia and is currently seeking the knowledge and expertise of full-time Dispatcher/ Administrative Assistant based out of our Fredericton, NB location.

Primary Duties and Responsibilities:

  • Act as a representative of the company demonstrating superior judgement and excellent customer service
  • Answers phone calls and direct them as needed and set-up customer orders
  • Dispatches drivers to calls as they are received, using information on customer needs, driver's locations
  • Manages requests for pick-up or container delivery
  • Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
  • Fields emails from customers to the appropriate departments
  • Data entry
  • Perform other duties as assigned.

Required Knowledge, Skills, Abilities, Education, and Experience:

  • Proficient with Microsoft Office Suites
  • Strong interpersonal skills
  • Effective problem-solving skills
  • High attention to detail
  • Utilizes strong organizational and planning skills
  • Ability to work in fast paced team environment
  • Strong oral and written communication skills
  • Ability to effectively communicate with co-workers and supervisors
  • Bilingualism would be considered an asset

A comprehensive pension and benefits package are offered with the position along with opportunities for advancement and training and development.

Job Type: Full-time

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Experience:

  • dispatching: 1 year (preferred)

Work Location: In person



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