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Concierge (Marpole/shannon Mews Area)

3 months ago


Vancouver, British Columbia, Canada FirstService Residential Full time

About FirstService Residential:

  • FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
  • Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, toptier medical, dental, career training, and support for continued professional development.
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Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview:

  • As a Concierge, you are the "face" of the highend residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that residents are provided with a high standard of customer service, while ensuring the property stays safe and secure. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.
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Shifts Available:

Monday to Friday

  • 4pm 12pm (Midnight)

Skills and Qualifications:

  • Previous experience with strata buildings is an asset
  • At least one year of direct/in person Customer Service Experience is required
  • Excellent written and oral command of the
    English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.
  • Strong computer skills are a requirement for use of the various fob, camera, and other computer systems.
  • Security License an asset

Physical Requirements:

  • Ability to patrol the property including stairs, hallways, interior, and exterior
  • Ability to safely receive, store, and handle standard packages received from couriers and carriers
  • Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

What We Offer:

  • As a fulltime associate, you will be eligible for employer paid health & dental, time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program.
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Compensation:

- $ $21.00 per hour.

  • Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.
IN2018