Operations Coordinator

1 week ago


Mississauga, Ontario, Canada TIP Canada Full time

Position:
Operations Coordinator

Department:
Operations

Location: 1880 Britannia Rd E., Mississauga, ON L4W 1J3

Shift:
Monday - Friday: 9:00am - 6:00pm

Job Status:
Contract (4 months)

TIP Group is one of Europe and Canada's leading equipment service providers.

We specialize in trailer leasing, rental, maintenance, and repair, as well as other value-added services, and provide these to transportation and logistics customers across Europe and Canada.

The Operations Coordinator oversees the rental counter and administration to ensure streamlined and customer focused operations day to day. This position is also responsible for all yard activities including the check-in and check-out of trailers.

Responsibilities:

  • Checkin and checkout of all trailers from the facility and oversee the procedures
  • Data entry of new rentals and all required documentation on Salesforce
  • Create cases for chargebacks from inbounds
  • Works closely with the Service Team to ensure trailers requiring repairs are processed
  • Keep records of transactions
  • Open and close rentals and leases, file after completion
  • Ensure Trailers and resources are available prior to booking appointments
  • Follow up to ensure customers have the right equipment/unit
  • Answer and followup on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive orders
  • Comply with the TIP Canada Health and Safety program including working in a safe and responsible manner

Requirements:

  • Knowledge of trailer/transportation industry
  • Intermediate computer skills
  • Strong customer service skills
  • Excellent organizational skills
  • A team player that takes initiative and a learner attitude

Job Types:
Full-time, Fixed term contract

Contract length: 4 months

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you available to work onsite Monday to Friday from 9am to 6pm?

Experience:

Customer Service: 2 years (required)

Shift availability:

  • Day Shift (required)

Work Location:
One location
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