Customer Service Representative

2 weeks ago


Anjou, Quebec, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model preserves the balance between working from home and enjoying meaningful in-person interaction.

The needs for every role are different but on average, you will be together with your colleagues at least once per week, with our leadership team in office three to four days weekly to be present for their teams.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role


Chez belairdirect, vous aurez d'innombrables occasions d'apprendre et de vous épanouir, aux côtés de gens expérimentés et passionnés qui sont les meilleurs de l'industrie.

Vous pourrez donner le meilleur de vous-mêmes et vraiment faire bouger les choses.

Ici, vous pourrez :
façonner l'avenir de l'assurance, réussir en équipe et évoluer avec nous.

Votre horaire:

Horaire de jour 40h/ semaine

Nous cherchons un Agent service à la clientèle II pour notre équipe grandissante

Ce que vous accomplirez chez nous:

Répondre aux appels d'urgence des assurés sinistrés et ouvrir, au besoin des dossiers de réclamations en automobile et en habitation.

Répondre de manière professionnelle aux appels afin de prendre en charge nos assurés.
Gérer les situations d'urgences de manière courtoise et respectueuse.
Recommander nos partenaires d'affaires aux clients (compagnie de location/ carrossier/service d'urgence/entrepreneur).
Documenter les demandes reçues en tenant compte des normes et procédures établies.
Consulter, interpréter, vérifier, corriger et mettre à jour les divers documents et données.

Ce que vous mettrez à profit:
Au moins 6 mois d'expérience en centre d'appel

Bilingue un atout :
Excellent communicateur autant en français qu'en anglais. Nécessité d'interagir sur une base régulière avec une clientèle anglophone et des collègues partout au pays.
Passionné par le service à la clientèle
À l'aise avec les systèmes informatiques
Capacité à suivre les procédures et à appliquer une approche flexible lorsque cela est nécessaire.

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.

  • Anjou, Quebec, Canada Mitten Building Products Full time

    **Summary**This position is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries. To maintain productive working relationships with internal and external customers and co-ordinate all aspects of siding, allied and promotional orders from receipt to delivery.**Job Duties**- Assist...


  • Anjou, Quebec, Canada Mitten Building Products Full time

    **Summary**This position is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries. To maintain productive working relationships with internal and external customers and co-ordinate all aspects of siding, allied and promotional orders from receipt to delivery.**Job Duties**- Assist...


  • Anjou, Quebec, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the cultureJob Description SummaryJob Description:About TTI Canada & MilwaukeeTTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our industry-leading Milwaukee brand offers innovative...


  • Anjou, Quebec, Canada Intelcom Full time

    Ride the next mile with us Operations Customer Service RepresentativeWhy choose Intelcom and become one of our Operations Customer Service Representative? You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time You enjoy a fast pace and being organized...


  • Anjou, Quebec, Canada Intelcom Full time

    Prêt à relever le défi?Operations Customer Service RepresentativeWhy choose Intelcom and become one of our Operations Customer Service Representative?- You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time- You enjoy a fast pace and being...


  • Anjou, Quebec, Canada Hydro Solution Full time

    The Hydro Solution family is growing Come join a growing organization that is committed to customer satisfaction and the well-being of its employees.RoleAs an Expert Customer Service Advisor, we will call on your advisory strengths to respond to customers, according to their water heater needs. Your goal? Guarantee a remarkable customer experience and...


  • Anjou, Quebec, Canada Scotiabank Full time

    Requisition ID: 200162 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What your role will be... Customer Relations Representative As a member of the Dealer Finance Centre (DFC) Team and working in close partnership with the Retail Sales and Lending team, you are responsible for contributing to the...


  • Anjou, Quebec, Canada Hydro Solution Full time

    The Hydro Solution family is growing Come join an organization that cares about customer satisfaction and the well-being of its employees.RoleAs an Expert Customer Service Advisor, you'll have to leverage your advisory strengths to advise clients in their water heater needs. Your goal? To provide an excellent customer experience and meet expected...


  • Anjou, Quebec, Canada Chemtrade Full time

    **Job Description**:**Portée du poste**Le représentant ou la représentante du service à la clientèle (RSC) est la personne-ressource principale des clients, des transporteurs et des fournisseurs pour toutes les activités de soutien à la clientèle. Le ou la RSC a la responsabilité d'entretenir les relations avec les répartiteurs des transporteurs de...


  • Anjou, Quebec, Canada Intelcom Full time

    Prêt à relever le défi?Pourquoi choisir Intelcom et devenir l'un de nos représentants du service à la clientèle des opérations ?- Vous aimez aider les autres et trouver de bonnes solutions à tout ce qui se présente lorsque vous aidez les clients et les chauffeurs en vous assurant que les livraisons sont effectuées à temps ;- Vous aurez l'occasion...

  • Sales Representative

    2 weeks ago


    Anjou, Quebec, Canada globatech Full time

    Are you known for your autonomy and versatility? Look no further Our installation team covering the Western Quebec Region is currently looking for a Sales Representative to join its team.Under the supervision of the Regional Manager, the Sales Representative's role is to promote our products to potential customers in order to achieve maximum sales. He/she...


  • Anjou, Quebec, Canada Simons Full time

    Job descriptionCustomer Service Associates - Seasonal positions:Sales:Québec:Galeries d'Anjou:Full time Part timeStarting at $18 per hour - relevant experience considered.Opportunities for advancement and additional benefits.Our Customer Service Associates are exceptional people who have a passion for unique fashions and who thrive on helping others,...


  • Anjou, Quebec, Canada Scotiabank Full time

    Requisition ID: 162946Join the Global Community of Scotiabankers to help customers become better off.PURPOSEThe Funding Representative contributes to the overall success of the Funding department of Scotia Dealer Advantage in Canada ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team's business strategies and...


  • Anjou, Quebec, Canada Scotiabank Full time

    Requisition ID: 195537Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Funding Representative contributes to the overall success of the Funding department of Scotia Dealer Advantage in Canada ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team's business...


  • Anjou, Quebec, Canada GENTEK BUILDING PRODUCTS LTD Full time

    Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and we know that they...


  • Anjou, Quebec, Canada Gordon Food Service Full time

    Viandes Montcalm inc.Thank you for your interest in Intercity Packers. We are always looking for qualified people to join our team who share our passion for integrity, quality, safety, sustainability, accountability and trust. We are dedicated to our customers and committed to our people. We believe in treating each other with respect and working as a team...


  • Anjou, Quebec, Canada Aquam Inc. Full time

    **Agent-e au service à la clientèle - Customer Service Representative****Poste permanent - Temps plein****L'ENTREPRISE**Leader canadien depuis plus de 35 ans, nous nous spécialisons dans la distribution d'équipement aquatique pour une clientèle institutionnelle. Au sein de l'entreprise, nous avons une division dédiée uniquement aux clubs aquatiques et...

  • Claims Representative

    4 weeks ago


    Anjou, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Claims Representative

    2 weeks ago


    Anjou, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Claims Representative

    4 weeks ago


    Anjou, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...