![GENTEK BUILDING PRODUCTS LTD](https://media.trabajo.org/img/noimg.jpg)
Inside Sales Support Representative
2 weeks ago
With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service.
This can only be achieved by having a fantastic group of employees and we know that they deserve a great work experience, which we strive to provide.
At Gentek, we recognize the effort our staff put in each day to make sure business runs smoothly and our customers are satisfied.
These include, and are certainly not limited to:
- Straight weekdays, so you get the weekends to yourself to unwind and do the things you love
- Limited overtime. At Gentek, we're all about work/life balance.
- Competitive salary ($4555K)
- Competitive benefits package.
- Savings plan with company matched contributions.
- 3 weeks' vacation right off the hop.
- An awesome team and a welcoming environment
Responsibilities
As an Inside Sales Representative, you are a key member of the Gentek distribution team. You'll contribute to the fulfillment of our commitment to provide superior service to our customers.
Specifically in this role you will promptly and professionally:
Order Processing
- Enter and process orders
- Promote Gentek's products and services
- Monitor and advise customers of product information, availability, and delivery status
- Liase with various outside vendors and with staff from other locations, including corporate office
- Greet customers entering the branch by addressing them verbally
- Serve them immediately or indicate that they will be helped as quickly as we can manage
- Answer customer inquiries at our service counter in person, or by phone
Qualifications
Education/Experience/Skill
- High school education required
- Able to read and write word and letter/number sequences
- High compliance with standards, requirements, and processes. You'll come to work and give us your best each day
- Emotional intelligence that facilitates respectful and courteous interactions with customers and other Gentek employees
- Attentive and detailoriented
- Distribution branch physical environment: noise, constant stimulation of senses (visual, audio distractions)
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