Greeter

2 weeks ago


Richmond, British Columbia, Canada Wings Full time

Job Summary
Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.

Job Functions

  • Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
  • Collects payment from customers immediately, in accordance with established cash handling procedures.
  • Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
  • Keeps host area stocked and clean, e.g., reservation book, crayon and take our menus.
  • Handles incoming telephone calls immediately, and takes to go orders as appropriate.
  • Maintains proper supply of clean menus.
  • Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
  • Assist service personnel in clearing and setting tables.
  • Performs cleaning and stocking duties as assigned.
  • Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
  • Assists other service personnel as needed.

Accountabilities


Customer are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company service expectations and timing standards.


Qualification Standards

  • Must be able to observe and differentiate between monetary denominations.
  • Ability to communicate with customers.
  • Must have sufficient mobility to more and/or operate in work area.

Job Type:
Part-time

Part-time hours: 15 per week

Salary:
From $15.65 per hour

Benefits:

  • Onsite parking

Flexible Language Requirement:

  • French not required

Shift:

  • 4 hour shift
  • Night shift

Ability to commute/relocate:

  • Richmond, BC: reliably commute or plan to relocate before starting work (required)

Experience:

- working with people: 1 year (required)

  • Guest services: 1 year (required)

Shift availability:

  • Night Shift (required)

Work Location:
In person

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