Pt Support Associate-2

4 weeks ago

Richmond, Canada Tory Burch Full time

JOB SUMMARY

JOB SUMMARY

As a Tory Burch Support Associate you will flex between supporting the front of house and back of house operations. This may include acting as a greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. You will need to be a highly motivated, efficient, flexible individual who is comfortable multi-tasking in a fast paced environment with constantly changing priorities.

RESPONSIBILITIES

Operational Excellence
- Adhere to all sales and operational policies and procedures are maintained with a focus on excellence.
- Accurately process all POS transactions and capture of customer information.
- Have a proper understanding of the radio communication and all technology tools used in the store.
- Ensure accurate processing and documentation of all incoming and outgoing shipments and receipts.
- Assist when necessary with operational and back of house activities, taking ownership for maintaining a high standard of back of house and offsite storage organization.
- Process and prepare merchandise for the sales floor, communicating new receipts and inbound merchandise with the team.
- Assist with store maintenance needs and supply ordering.
- Meet deadlines - IMRDs, damages, transfers, charge sends, etc.
- Properly print tickets in WebIM.
- Protect our assets by adhering to all loss prevention policies and procedures.
- Detail oriented with ability to multi task and prioritize work to produce desired outcomes

Be Buddy/Team Player
- Model behavior that reflects the company’s core values.
- Appropriately manage conflict and take ownership for your part in the team dynamic.
- Demonstrate a high degree of maturity and integrity.
- Identify opportunities to support the team in delivering a transformational experience.
- Contribute to a positive atmosphere that is fun, professional, productive and team oriented.

Support the Customer Experience
- Greet and connect with the customer by offering beverages, providing iPads, and answering questions.
- Assist sales associates through seamless communication and follow-through on customer requests to drive a transformational experience for every customer.
- Ensure a high level of customer service through extensive product knowledge and product ownership.
- Assist when necessary with operational activities.
- Run product to the floor, ship product to customers, and conduct transfers and markdowns per Store Communications directives.
- Have a proper understanding of the radio communication and all technology tools used in the store, using proper etiquette.
- Partner with the leadership team to address customer service issues, particularly in the areas of product damages, repairs, exchanges and any concierge-like needs.
- Assist with fitting room activities (sizes, returning merchandise to floor).
- Answer the telephone using proper telephone etiquette.

Represent the Brand
- Understand and communicate the Tory Burch brand philosophy and lifestyle with each other and the customer.
- Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude.
- Contribute to maintaining all brand and operating standards to support brand consistency.
- Assist in maintaining store presentation standards including replenishment and folding, taking initiative during down-times and acting with a sense of urgency during peak periods of business.
- Leverage in-store technology to ensure every customer’s experience is transformational.

PRIOR EXPERIENCE NEEDED
- 1-2 years of experience in a high volume, customer-driven retail environment, stock-related experience a plus

**REQUIREMENTS**:

- Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
- Occasional overnight travel may be required.
- Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

CORE SKILLS
- Adaptable - Change before you have to
- Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple priorities
- Entrepreneurial Spirit - Own it
- Takes initiative, doesn’t wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things done
- Collaborative - No “I” in Tory
- Is self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to make a decision - Takes an inclusive approach
- Client & Brand Focus - Put yourself in Tory’s shoes
- Passionate about the brand and the work - Creates a transformational client experience -

  • Part-time (Pt) Associate Dentist

    2 weeks ago

    Richmond, Canada Asera Dental Full time

    PT Associate Dentist wanted for Mondays or Wednesdays in Richmond Downtown office. Located across from Richmond Centre Mall and close to Skytrain. Must possess good communication skills and is a team player. We have great long-term staff who are very team-oriented and dedicated to the well-being of patients. Digital xrays and Cleardent software. At our...

  • Part-time (Pt) Associate Dentist

    6 days ago

    Richmond, Canada Asera Dental Full time

    PT Associate Dentist wanted for Mondays and Thursdays in busy Richmond Downtown office. Located across from Richmond Centre Mall and close to Skytrain. Must possess good communication skills and is a team player. We have great long-term staff who are very team-oriented and dedicated to the well-being of patients. Digital xrays and Cleardent software. At our...

  • Part-time (Pt) Associate Dentist

    2 weeks ago

    Richmond, British Columbia, Canada Asera Dental Full time

    PT Associate Dentist wanted for Mondays or Wednesdays in Richmond Downtown office. Located across from Richmond Centre Mall and close to Skytrain. Must possess good communication skills and is a team player. We have great long-term staff who are very team-oriented and dedicated to the well-being of patients. Digital xrays and Cleardent software.At our...

  • Pt Direct Support Professional- 55 Rockview

    2 weeks ago

    Richmond Hill, Ontario, Canada Aptus Treatment Centre Full time

    Position: PT Direct Support ProfessionalLocation: 55 RockviewHours:Line 2-PT DSP: Sun & Sat : 10am-5pmLine 3- PT DSP: Wed, Thurs & Fri: 10am-5pmWages: Starting at $21.83 DSPPosition Summary: Commit to and demonstrate the Mission, Vision and Values of Aptus Treatment Centre through attitude, actions and behaviours. Ensure compliance with Ministry of Community...

  • Pt Support Associate-1

    2 weeks ago

    Richmond, British Columbia, Canada Tory Burch Full time

    JOB SUMMARYJOB SUMMARYAs a Tory Burch Support Associate you will flex between supporting the front of house and back of house operations. This may include acting as a greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow...

  • Departmental Associate 2

    4 weeks ago

    Richmond, Canada City of Richmond BC Full time

    **Departmental Associate 2**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive...

  • Departmental Associate 2

    4 weeks ago

    Richmond, Canada City of Richmond BC Full time

    **Departmental Associate 2**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive...

  • Departmental Associate 2

    2 weeks ago

    Richmond, Canada City of Richmond BC Full time

    **Departmental Associate 2**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive...

  • Departmental Associate 2

    3 weeks ago

    Richmond, Canada City of Richmond BC Full time

    **Departmental Associate 2**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive...

  • Departmental Associate 2

    2 weeks ago

    Richmond, British Columbia, Canada City of Richmond BC Full time

    Departmental Associate 2 (Affordable Housing):The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs,...

  • Manager, Supported Living

    2 weeks ago

    Richmond, Canada Aspire Richmond Support Society Full time

    Spark your passion and discover your potential with Aspire Richmond (Formerly Richmond Society for Community Living - RSCL). Join a team that truly cares about what matters to you. Be empowered, challenged and supported as a leader to ignite change! Our roots run deep in the Richmond community with 40 years of program delivery and almost 300 employees. We...

  • Departmental Associate 2

    3 weeks ago

    Richmond, Canada City of Richmond BC Full time

    **Departmental Associate 2**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive...

  • Part Time

    2 weeks ago

    Richmond, Canada Asera Dental Full time

    PT Certified Dental Assistant needed for Saturdays in downtown Richmond. As staff want to enjoy the weekend, the Saturdays are from 8:00 to 2:00 pm without break. We are located near Skytrain, across from Richmond Centre Mall. Great salary with benefits. We offer ongoing professional development opportunities, dental care, parking, and a supportive work...

  • Food Service Worker/cook, Pt

    6 days ago

    Richmond, Canada Compass Group Full time

    **Working Title**:Food Service Worker/Cook, PT **Employment Status**: Full-Time **Starting Hourly Rate**: 20.00 **Address**:3830-6001 Grant McConachie Way Richmond BC V7B 1K3 **New Hire Schedule**:Everyday from Saturday to Friday, and earliest shift could be from 4 am You might not know our name, but you know where we are. That’s because Compass Group...

  • Pt Sales Associate

    2 weeks ago

    Richmond, Canada Jimmy Choo Full time

    Jimmy Choo is an iconic luxury fashion brand defined by an empowered sense of glamour and a confident sense of style. We have joined with Versace and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings. THE OPPORTUNITY: Our contributors at Jimmy Choo are stylish, sophisticated individuals who have a drive to achieve...

  • Part-time (Pt) Cda

    3 weeks ago

    Richmond, Canada Asera Dental Full time

    PT Certified Dental Assistant needed for Fridays and Saturdays in downtown Richmond. As staff wants to enjoy the weekend, the Saturdays are from 8:00 to 2:00 pm without break. We are located near Skytrain, across from Richmond Centre Mall. Great salary with benefits. Certified Dental Assistants must be friendly, have good chairside manners, and be...

  • Pt Stock Associate

    4 weeks ago

    Richmond, Canada Jimmy Choo Full time

    STOCK ASSOCIATE Jimmy Choo is an iconic luxury fashion brand defined by an empowered sense of glamour and a confident sense of style. We have joined with Versace and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings. **THE OPPORTUNITY**: Our contributors at Jimmy Choo are self-motivated, organized individuals who are...

  • Pt Stock Associate

    2 weeks ago

    Richmond, British Columbia, Canada Jimmy Choo Full time

    STOCK ASSOCIATEJimmy Choo is an iconic luxury fashion brand defined by an empowered sense of glamour and a confident sense of style. We have joined with Versace and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings.THE OPPORTUNITY:Our contributors at Jimmy Choo are self-motivated, organized individuals who are...

  • Departmental Associate 2

    2 weeks ago

    Richmond, Canada City of Richmond BC Full time

    **Departmental Associate 2**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive...

  • PT Support Associate-1

    4 weeks ago

    Richmond, Canada Tory Burch Full time

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home...