Inside Sales Representative

7 days ago

Richmond Hill, Ontario, Canada Grimco Canada Inc. Full time

What makes Grimco Special?


We're excited to be in business for over 100 years We are a growing company that continues to evolve in our industry.


  • We foster employee development that is focused on tailoring employees career paths based on their talents, strengths and interests.
  • We have fantastic teams throughout North America and are proud of our reputation of being the most informed and educated supplier in the industry.
  • Our executives and managers are extremely accessible and work on the front lines of our business

What Separates the Good from the Great at Grimco:
Those who are successful at Grimco demonstrate determination, competitive drive, and eagerness to learn all facets of our company. They must have a strong desire to provide exceptional customer service and sell. They must also possess the drive to make an immediate impact on a growing company.

What Does a Sales Representative
do?
Sales Representatives have a primary focus of serving our customers and growing our existing accounts.

Our Sales Representatives handle a wide range of responsibilities within our organization such as inside sales, outside sales, customer service, promotions, problem resolution, special events, and distribution.

As we are a wholesale distributor, much of our business is conducted over the phone. Sales Representatives typically spend 70-80% of each week on the phone in the beginning.

Responsibilities:

Meet deadlines, establish an appropriate priority level of assigned tasks, and get the job done in a timely manner.

  • Answer customers' questions on products and distribution and provide solutions/recommendations by having a strong understanding of Grimco's top selling and basic product lines (as well as competitive products and brands).
  • Enter orders, customer information, and purchasing trends into our various computer systems (Infor SX Enterprise, CRM etc.).
  • Understand Grimco departmental processes including accounting, purchasing, resolutions, and manufacturing.
  • Receive calls from local and regional customers (approximately 50 calls per day).
  • Proactively call existing customers to research trends/needs, relationship management, followup, etc. (approximately 30 calls per day).
  • Promote daily/weekly/monthly specials via inside sales call projects.
  • Maintain a positive and productive attitude.
  • Contribute to all sales and GP goals.
  • Assist with miscellaneous projects and duties (catalog/sample mailings, brochures, warehouse, special event planning and execution, etc.) to support team members and grow our business.
  • Be on time to work and all other appointments.

Requirements:

0-5 Years Previous Sales, Marketing, or Customer Service experience in a fast-paced environment.

  • Computer literate
  • MS Office Suite, Internet navigation, and order entry experience.
  • Confidence and positive attitude are a MUST Goaloriented and competitive in sales/marketing activities.
  • Superior interpersonal skills able to communicate effectively at all levels.
  • Ability to work hard and smart never satisfied with the status quo.
  • Ability to take direction and to make independent decisions in a fastpaced environment.
  • Demonstrate a strong sense of urgency and true commitment to customers.
  • Drive personal vehicle (mileage reimbursement available) to outside sales appointments must have current registration and valid license.
  • Travel for sales visits, special events, and training (local/regional travel 525% of time)

Strong
Preference
For:

Bachelor's Degree with Major/Concentration in an area of Business/Communications.

Cumulative GPA > 3.1- Infor SX Enterprise data management system experience; CRM database experience.
-
New to the Sign Industry?
What is Training
Like?
3 weeks of focused training time


Majority of time training is focused on: products, computer systems, phones/customers, sales/service, purchasing, logistics, web store, marketing, safety, accounting, human resources, and reports.


  • Split between breakout session and handson learning environment.
  • Rotation within departments for a diverse look at how employees approach tasks and achieve goals.
  • Fulltime salary includes training period.
  • Travel accommodations and expenses provided per Grimco Canada Travel & Expense Policy. Training location determined by corporate/regional training team schedule.
**Grimco is an Equal Opportunity Employer. Immediate Opening. Full-Time Employment Status. Salaried Compensation with Eligibility to Participate in Company Commission & Incentive Plans.

Employee Benefits Package Including:

RRSP, Extended Health, Dental, Vision, Life Insurance, Accidental Death and Dismemberment, Long Term Disability, Dependant Coverage, Travel Insurance, Grimco Cares Employee Assistance Fund, Perkopolis Discount Program, Paid Personal & Sick Time, Holiday, & Vacation Accrual.

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