Service Team Member

1 week ago

Banff, Alberta, Canada The Alpine Club of Canada Full time

Position Title:
Service Team Member

Classification:
Full-Time, Temporary (10 days on, 4 days off rotation)

Wage:
$175 per day plus gratuities.

Benefits:
lodge accommodation and food included at no charge.

Application Closing Date:
Open until filled.

Start Date:
Monday, August 28, 2023.

End Date:
Thursday, October 5, 2023.

Location:
Backcountry hut at Shadow Lake Lodge, Banff National Park

Responsibilities:

  • Providing information about the lodge, the services, and activities available in the area.
  • Cleaning, dishwashing, stocking and maintaining lounge spaces, lodge cabins and washrooms.
  • Helping prep, serve, and host meals/beverages for guests.
  • Assisting management in preparing bills and reviewing accounts with guests.
  • Reports directly to the Lodge Manager.
  • Works closely with service team peers, Guest Services Manager and Chef to ensure smooth, quality service for guests. Other duties as assigned.

Skills & Qualifications:

  • Be outgoing and friendly.
  • Experience hiking or biking.
  • Possess excellent interpersonal teamwork skills.
  • Be able to work without access to the internet for the duration of your shift at the lodge.
  • Be proactive with the ability to think and work independently.
  • Have a background in lodge hospitality, fine dining and/or adventure tourism
  • Have outstanding communication skills be able to collect and act on feedback in an effective and timely manner.

About the ACC:

The ACC is a not-for-profit organization established in 1906 that has grown to include 33 backcountry huts and 25 volunteer-run sections across the country.

We also organize seasonal programs, such as our annual General Mountaineering Camp, as well as Shadow Lake Lodge and our hostel in Canmore.

We have a rich history in Canadian Mountaineering and a dynamic team at the office to manage our diverse portfolios.

Shadow Lake Lodge is the ACC's only full-serviced backcountry accommodation. Shadow Lake Lodge, located in the backcountry of Banff National Park, is an excellent base for hiking and exploration.

Comfortable lodging in private cabins and hearty, healthy, gourmet meals, along with the hospitality of the ACC create a memorable experience for every guest.


Position Overview:

Must love the outdoors and working in a remote location We are looking for reliable individuals with guest service skills who will assist with various duties during our upcoming fall season at Shadow Lake Lodge.

You will be on a team with other like-minded individuals to help with food service, food prep, housekeeping and delivering excellent customer service.

You will be an important part of the overall operations at the lodge and will continue to provide the exemplary service levels that have come to be expected by returning and first-time guests.

This is a seasonal job opportunity. The SLL fall season runs from September 1st - October 5th, 2023. Daily rate of pay is based on a 10-hour day, worked as a split shift. Shifts are typically 10 days on, 4 days off.

  • Why you want to work as a Service Team member for Shadow Lake Lodge, ACC.
  • What interpersonal qualities you have that would make you a great addition to our team.
  • The technical highlights of your experiences that would make you a great fit for this role.

  • Part-Time Crew Member

    1 week ago

    Banff, Alberta, Canada McDonald's Full time

    Part-Time Crew Member We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald...

  • Team Lead

    3 weeks ago

    Banff, Alberta, Canada Roots Full time

    Team Lead Banff - Store 125, 227 Banff Ave., Banff, Alberta, Canada Req #239 Sunday, March 17, WHAT WE'RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and...

  • Team Lead

    1 month ago

    Banff, Alberta, Canada Roots Full time

    Team Lead Banff - Store 125, 227 Banff Ave., Banff, Alberta, Canada Req #239 Sunday, March 17, WHAT WE'RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and...

  • Virtual Service Representative

    1 week ago

    Banff, Alberta, Canada ATB Financial Full time

    Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. We foster a culture of purpose, performance and possibilities.Department:Everyday Financial Services This is a casual opportunity at 14.As ATB's next Client Service Representative, you are responsible...

  • Audience Services Coordinator

    1 week ago

    Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time

    Audience Services Coordinator:This is an hourly term position, working 16-40 hours per week from August 21, 2023 to December 15, 2023.Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential.We acknowledge, with deep respect and gratitude, our home on the side...

  • Guest Services Supervisor

    1 week ago

    Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time

    Guest Services Supervisor:Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential.Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth,...

  • Building Services Worker

    1 week ago

    Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time

    Building Services Worker - Custodial:This position is for an evening shift from 5:30 pm to 1:30 am.Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential.We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian...

  • food service supervisor

    1 week ago

    Banff, Alberta, Canada Barakah Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 yearsWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain...

  • food service supervisor

    1 week ago

    Banff, Alberta, Canada Barakah Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion...

  • Food & Beverage Service Manager - Rocky Mountain Resort, Alpha Bistro

    1 week ago

    Banff, Alberta, Canada Banff Lodging Co. Full time

    Food & Beverage Service Manager - Rocky Mountain Resort, Alpha Bistro Banff Rocky Mountain Resort, 1029 Banff Avenue, Banff, Alberta, Canada Req #660 Tuesday, June 11, 2024 As one of Banff's leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to...

  • Security Services Agent

    1 week ago

    Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time

    Security Services Agent:Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential.We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff...

  • Golf Guest Service Supervisor

    1 week ago

    Banff, Alberta, Canada FAIRMONT Full time

    Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job Description:Golf Guest Service SupervisorWhat is in it for...

  • Assistant Service Manager

    1 week ago

    Banff, Alberta, Canada Randstad Care Full time

    Are you ready to take a step up in your residential childcare career? Can you lead a team to success? Then now is the time to take on an Assistant Service Manager roleRandstad are looking for an experienced residential child care professional in Perthshire to step up and take on an assistant service manager position. The service will consider a range of...

  • Conference Services Manager

    1 week ago

    Banff, Alberta, Canada FAIRMONT Full time

    Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job Description:Conference Services ManagerAt Fairmont Banff...

  • Automotive Service Writer

    1 week ago

    Banff, Alberta, Canada Discover Banff Tours Full time

    Automotive Service Writer - Job descriptionKey Responsibilities Customer Service ensure that all customers are greeted and welcomed to our garage, offering assistance and information when/if required. Handle any customer complaints and disputes in a professional manner Pricing/Quotations responsible for handling sales, providing quotes on work,...

  • food service supervisor

    1 week ago

    Banff, Alberta, Canada KAR Foods Ltd Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork site environmentNoisyOdoursWet/dampHotTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal...

  • Shift Leader

    1 week ago

    Banff, Alberta, Canada Banff Hospitality Collective Full time

    We're seeking a Shift Leader to join us at Balkan Eat. Drink. Opa Fresh Greek in the heart of Banff. Our Yia Yia (Grandma) lived to be 103 years old for a reason — the fresh and healthy diet of Greece. We source the best ingredients to honour the traditions of the Mediterranean including a wide range of lighter vegetarian options and mindful halal meats....

  • food service supervisor

    1 week ago

    Banff, Alberta, Canada Arctos & Bird Management Ltd. Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingStaff accommodation availableRestaurantHotel, motel, resortTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that food and service meet quality...

  • Banff/Lake Louise Guest Experience Specialist

    1 week ago

    Banff, Alberta, Canada Rocky Mountaineer Full time

    Job Details Description Purpose Rocky Mountaineer (RM) is the world's largest privately-owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and...

  • Busser

    1 week ago

    Banff, Alberta, Canada Banff Lodging Co. Full time

    Busser Location: Banff, AB, Canada As a key player in Banff's vibrant hospitality scene, Banff Lodging Co. offers a variety of job openings with competitive pay and comprehensive perks. We're all about top-notch guest experiences and we value teamwork, creativity, and a strong commitment to exceptional hospitality. We provide continuous training and growth...