Automotive Service Writer

1 week ago

Banff, Alberta, Canada Discover Banff Tours Full time

Automotive Service Writer - Job description

Key Responsibilities

Customer Service ensure that all customers are greeted and welcomed to our garage, offering assistance and information when/if required. Handle any customer complaints and disputes in a professional manner
Pricing/Quotations responsible for handling sales, providing quotes on work, negotiating, writing up invoices
Scheduling coordinate scheduling of mechanical work and repairs
Billing responsible for ensuring that all requisition orders (R/Os) are accounted for and appropriate monies have been collected/processed
Cash handle all payment related transactions and ensure that till balances at day end
Manage the garage's inventory of parts and supplies, ensuring that stock levels are appropriate and orders are placed in a timely manner.
Develop and maintain relationships with customers, ensuring that their needs are being met and that they are satisfied with the garage's services.

General

Skills/Qualifications Required:

23 years of automotive experience specifically relating to job costing, sales, invoicing, scheduling _is an advantage_
Able to take direction and complete tasks as assigned
Willingness to learn
Able to multitask and handle multiple priorities on a daily basis
Able to work independently as well as part of a team
Physically capable of lifting and moving items up to +50 lbs
Must be available to work full time, 5 days a week

Salary:
$22.00-$25.00 per hour

Benefits:

Salary:
$22.00-$25.00 per hour

Benefits:

Schedule:

Ability to commute/relocate:

Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 1 year (preferred)

Work Location:
In person

Manager Dj's Garage, Banff