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Bilingual Customer Service/Tech Support Representative

3 months ago

Toronto, Ontario, Canada EightSix Network Inc Full time

Part Time / Full Time

Our client, located in downtown Toronto, is currently looking for a Bilingual Customer Service/Tech Support Representative (afternoon/evening shift) to add to their growing team.

HYBRID WORK OPPORTUNITY

What's in it for you:

  • from home and work in the office 2 days per month
  • for a leader in its industry
  • compensation package
  • and rewarding environment

Working hours are:

Tuesday to Saturday 3:30pm-12am (midnight)

Or

Sunday to Thursday 3:30pm-12am (midnight)

In this role you will be responsible for:

  • client inquiries by phone and email
  • prompt problem resolution to issues as they arise
  • up with clients to ensure complete satisfaction
  • technical support to customers when needed
  • other duties as required

The ideal candidate will possess:

  • Bilingual in French and English, written and verbal
  • minimum of 2 years of call centre experience
  • technical support experience is required
  • analytical and problem solving skills
  • knowledge of MS Office
  • friendly attitude, a team player and a quick learner is essential

Please note, a criminal background check is required for the successful candidate.

Send your resume today to be considered for this position.

BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact BlueSky Personnel Solutions.

We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.

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BlueSky Personnel Solutions in Toronto, Ontario, Canada

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