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Technical Writer Intern

3 months ago


Markham, Ontario, Canada IBM Full time

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible.

Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities

This position resides in Markham, ON and is a 16 month work term commencing in May 2023. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.
As an information developer in the Automation Content Development team, you will be responsible for developing customer-facing content.

You will collaborate with a diverse group of developers, designers, and testers in a fast-paced environment with tight deadlines, coordinating your workload with the wider team but working independently.

In this role, you will need to quickly gain a sound theoretical and practical understanding of the technical details and produce content that delights our customers.

You could also support the development of common tooling for internal teams to use in addition to working on projects to automate and optimize processes.


Required Technical and Professional Expertise

  • Excellent communication and interpersonal skills
  • Ability to work independently in a dynamic, teambased environment
  • Able to work independently, with a strong sense of responsibility and commitment to teamwork. You have a volunteer spirit with a 'we succeed as a team' attitude
  • Knowledge of markup languages (such as Markdown and DITA/XML), source control (such as GitHub) and authoring tools
  • Problemsolving skills and a willingness to share knowledge and best practices
- _ Must be eligible to work 16 months starting in May 2023_

Preferred Technical and Professional Expertise

  • Working on a degree in Computer Science, Engineering, Writing, English, Journalism, Communication, Information Design, or related field, or a technical degree.
  • Knowledge of programming concepts and languages such as Java
  • Good understanding of Cloud computing, which is supplemented by some familiarity with web services, micro services, and other technologies
  • Understanding of scripting languages and ability to write and adjust simple scripts (Bash, Python, NodeJS, Groovy)
  • Registered in a formal coop/internship program

About Business Unit


Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.


Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story.

Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.

Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


Location Statement
Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions.

If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk and Donetsk regions of Ukraine) on a work permit, you are not eligible for employment in this position.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.