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Key Account Manager Retail

3 months ago

Vancouver, British Columbia, Canada PMA Canada Full time

About Peter Mielzynski Agencies LTD "PMA" and the Mission

  • PMA Canada's Mission is to become Canada's Best Premium Beverage Alcohol Growth Partner. We strive to be recognized as 'Agents for Growth' focused on three core areas of People, Partnerships and Performance. We represent an enviable portfolio of leading premium spirits, wines and beer brands. We are a privately held company founded in 1979 by Peter Mielzynski Sr., and to this day we pride ourselves on building brands and providing Service Excellence for our Suppliers, Customers & Consumers._

Company Values

Professionalism:
Show proper preparation, responsiveness, accountability, and responsibility for their actions. Improves self through personal development. Conduct themselves with honesty, ethics, and integrity.

Leadership:
Energize employees and provide a path to career success, company objectives and growth. Display a conscientious work ethic, coach, and mentor staff, be proactive and not reactive to potential issues.

Creativity:
Show initiative to succeed, share ideas, opens to change, and learn from successes and failures.

Enthusiasm:
Bring energy, passion, positive attitude and demonstrate strong commitment to PMA

About the Key Account Manager Retail Role


Responsible for the delivery of business objectives within the private retail environment in British Columbia by leading the development and implementation of key account customer plans.

Working collaboratively with the field sales and marketing teams, the role will implement business-building actions within head offices and in individual outlets.


Key Deliverables

  • Deliver an annual target by banner and brand
  • Deliver minimum execution standard targets by banner and brand
  • Publish a monthly scorecard by banner on key business metrics and competitive gaming
  • Develop and nurture strong customer relationships at every level
  • Beat the competition, deliver/exceed the annual plan and be the partner of choice for our customers
  • Manage customer investment within budget

Behavioural Competency Requirements
-
Accountability
-
Customer Centricity
-
Transparency
-
Inspection of Expected Results
-
Ownership of the business
-
No blame fixing

Management Competency Requirements

  • Growth Mindset
  • Communicating with Impact
  • Project Management
  • Financial Literacy & Acumen
  • Judgement, Decision Making & Problem Solving
  • Lateral thinking

Functional Competencies Requirements

  • Persuasive selling
  • Commercial acumen
  • Commercial plan development
  • Business Performance Management
  • Negotiation & Influencing

Knowledge Competency Requirements

  • Canadian Beverage Alcohol industry ways of working
  • Provincially mandated alcohol regulatory standards
  • Effective working knowledge of MS Powerpoint, MS Excel

Experience & Other Requirements

  • Minimum 4 years of retail beverage alcohol sales experience
  • Demonstrated history of managing complex customer relationships
  • Relevant crossfunctional experience (finance, sales, operations, marketing, etc.)
  • Post secondary degree in business or a related field
  • Must have valid driver's license and fully insured and reliable transportation
  • Must be of legal drinking age
  • Minimum 50% in field
  • Role location is based in Vancouver with regular travel to Vancouver Island
  • Hybrid working environment

Physical Demands

  • Frequent hand motion to perform various duties
  • Occasional immediate reaching, mínimal overhead reaching to perform various duties
  • Occasional standing and occasional walking for short amounts of time to perform various duties
  • Extended sitting for long periods of time at desk or workstation
  • PMA Canada is committed to providing equal opportunity and accessibility in its recruitment process. If you are selected for further consideration and require accommodation to participate in this recruitment process, please advise your Talent Acquisition partner._

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Work Location:
Hybrid remote in Vancouver, BC V5K 4R1