Lifeline Community Representative

1 week ago

Toronto, Ontario, Canada Lifeline of Canada Full time

Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years.

This position of Field Sales Rep will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian subscribers have benefitted from Lifeline. Today, our range of medical alert services provide patients with access to help at home or on the go.

Only Lifeline offers AutoAlert, the most widely adopted automatic fall detection technology on the market today and an excellent choice for those with a history, risk, or fear of falling.

Our commitment to service delivery and the people behind the Lifeline name make us stand apart. Lifeline is also the only medical alarm service integrated with the Canadian healthcare system. Through partnerships with hospitals, healthcare agencies, and senior living residences. Lifeline is available to communities across the country.


Connect America, as North America's largest independent provider of connected care, delivers a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners.

Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year.

Together, we are enabling independence and redefining the global home healthcare market.

Connect America has been recognized as one of Philly Happening's Best Places to Work. Our award-winning customer service team has received the Best Service Award from Today's Caregiver. In addition, our healthcare division was named Top Ten Home Healthcare Solutions Provider in 2019 & 2020.

At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner.

If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve.


The Lifeline Community Representative (LCR) will implement the Community Development Core Strategies and Sales Process to attain our One Source sales objectives for the designated territory.


The LCR's goal is to influence the Healthcare Professional's (HCP) behavior so that they more pro-actively refer their patients/clients to the Lifeline (LL) service.

This is achieved by preparing and implementing their territory plan to engage HCPs who have the highest potential to influence new LL subscribers.

Other areas of coverage include sales visits and marketing promotion to medical offices, community organizations and other potential influencers including seniors' groups.


Our Customers:

-
Healthcare Professionals: Social Worker, Occupational Therapist, Discharge Planner, Physiotherapist, Nurse, Doctor, and Home Care Worker. These professionals can be found in hospitals, homecare centers (public and private), and community health care facilities.
-
Community contacts: Seniors, seniors' residence manager, nurse in seniors' residences and organizations such as VON, VAC and associations supporting seniors.

PRIMARY RESPONSIBILITIES:

  • Target existing High Potential HCP and prospect for new customers with the objective to engage them with the benefits of the LL service for their patients/clients.
  • Identify HCPs needs/challenges to help them support their patients' ability to live at home longer and more independently while at home
  • Provide Lifeline marketing materials such as brochures, coupons, surveys, posters, etc. to support the HCP in their referral work.
  • Schedule and deliver In-Service (group) presentations to HCPs as well as directly to potential subscribers and caregivers via various community organizations
  • Generate Senior Living Leads
  • Where appropriate, participate in customer workshops, tradeshows, and training meetings
  • Call Frequency: LCR is responsible for following CD Management mix and volume of activities to attain their targets.
  • Enters all sales activities and maintains an uptodate CRM database.
  • Maximizes available resources, which includes collaboration with Regional Development Managers (RDM), Marketing, Direct Sales, Home Service Representatives (HSR), and other departments as necessary to optimize activations.
  • The LCR is responsible to participate in their monthly business review with their manager.
  • Mindful management of CD expenses

JOB SPECIFICATIONS

Education:

  • College diploma or Bachelor's degree or equivalent work experience

General Skills and Knowledge:

  • 25 years field sales experience
  • Knowledge of the Healthcare industry
  • Excellent interpersonal skills, able to establish and maintain business relationships
  • Excellent verbal and written communicati

  • Bilingual Direct Sales Representative- Remote

    1 week ago

    Toronto, Ontario, Canada Lifeline of Canada Full time

    Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for 50 years.This position of Bilingual Direct Sales Representative will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian subscribers have...

  • Bilingual Collections Associate

    1 week ago

    Toronto, Ontario, Canada Lifeline of Canada Full time

    About the CompanyConnect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years.This position of Bilingual English/French Billing Coordinator will be an integral role within our Lifeline Canada business. Since 1974, more than...

  • Bilingual Customer Loyalty Rep- Remote

    1 week ago

    Toronto, Ontario, Canada Lifeline of Canada Full time

    Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for 50 years.This position of Bilingual Customer Loyalty Rep will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian subscribers have benefitted...

  • Senior Campaign Associate

    1 week ago

    Toronto, Ontario, Canada Chai Lifeline Canada Full time

    Senior Campaign Associate Chai Lifeline Canada is seeking an experienced fundraising professional to interface regularly with Chai Lifeline Canada staff and donors and work closely with the Director of Development in the execution and administration of various aspects of Chai Lifeline Canada's fundraising activities. In this role, you will be involved in...

  • Shipping/receiving Clerk Onsite

    1 week ago

    Toronto, Ontario, Canada Lifeline of Canada Full time

    About the CompanyConnect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years.This position of Senior Customer Care Associate will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian...

  • Bilingual Customer Loyalty Rep

    1 week ago

    Toronto, Ontario, Canada Lifeline of Canada Full time

    Connect America et sa famille de marques, y compris Lifeline Canada, aident les personnes âgées et les populations vulnérables à vivre en toute sécurité de façon autonome dans leur domicile depuis plus de 40 ans.Le poste de Représentant bilingue de la fidélisation de la clientèle occupera un rôle essentiel au sein des activités de Lifeline...

  • Community Representative

    1 week ago

    Toronto, Ontario, Canada PocketHealth Full time

    Patient Experience Representative (Wednesday - Sunday) As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over a million patients — to discover a better healthcare experience. PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to...

  • Community Worker

    1 week ago

    Toronto, Ontario, Canada TNG Community Services Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community HousePOSITION TITLE: Community WorkerDEPARTMENT: Independent Living (Senior Services)STATUS: Contract Full-time, CUPE 7797# HRS / WEEK: 35CONTRACT DATES: ASAP until Feb 28, 2025 or the return of...

  • Community Services Representative

    1 week ago

    Toronto, Ontario, Canada Toronto Transit Commission (TTC) Full time

    JOB INFORMATION Requisition ID: 9657 Number of Vacancies: 2 Department: Wheel-Trans Operations Customer Service Salary Information: $ $41.51 Pay Scale Group: 9WT Employment Type: Regular Weekly Hours: 40 Off Days: Various Shift: Various Posted On: June 18, 2024 Last Day to Apply: June 24, 2024 Reports to: Supervisor, Customer Service The Toronto...

  • Community Development Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Houselink & Mainstay Community Housing Full time

    ​​​ Houselink and Mainstay Community Housing (HLMS) is Toronto's largest non-profit supportive housing provider. Our organization is the result of a recent amalgamation between the former Houselink Community Homes and Mainstay Housing.As a joined organization, we currently manage nearly 53 residential locations and more than 1,100 units across the City...

  • Community Development Coordinator

    1 month ago

    Toronto, Ontario, Canada Houselink & Mainstay Community Housing Full time

    ​​​ Houselink and Mainstay Community Housing (HLMS) is Toronto's largest non-profit supportive housing provider. Our organization is the result of a recent amalgamation between the former Houselink Community Homes and Mainstay Housing.As a joined organization, we currently manage nearly 53 residential locations and more than 1,100 units across the City...

  • Community Outreach Worker

    1 week ago

    Toronto, Ontario, Canada TNG Community Services Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community HousePOSITION TITLE: Community Outreach WorkerDEPARTMENT: Community Development and Women's ProgramsSTATUS: Contract Full-Time, CUPE 7797# HRS / WEEK: 35CONTRACT DATES: ASAP until September 23,...

  • Community Support Worker

    1 week ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Competition: CC)__ Community Support Worker_Employment Type: Permanent Full-Time, Bargaining Unit (1 Vacancy)Work Hours: 35 hours/week Mon-Fri 9am5pmWork Setting:Salary: Exclusively Onsite External Rate I7: $58,119.9 Internal Rate I8: $59,306.06Application Deadline: June 24th, 2024, by 11:59 pmProgram Overview - Community Supports and Outreach (CSO)The...

  • Community Worker

    2 weeks ago

    Toronto, Ontario, Ontario, Canada TNG Community Services Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HousePOSITION TITLE: Community WorkerDEPARTMENT: Independent Living (Senior Services)STATUS: Contract Full-time, CUPE 7797# HRS / WEEK: 35CONTRACT DATES: ASAP until Feb 28, 2025 or the return of...

  • Client Service Representative

    1 week ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Employment Type:Casual, Bargaining UnitWork Hours:7 hours/week, Monday 9:00 am - 5:00 pm (Opportunity to pick up extra coverage/sick/vacation shifts as required)**Work Setting: **OnsiteSalary:E- $20.53Application Deadline:November 22nd 2023 by 11:59 pm**Program Overview - Volunteer Services, Community Program UnitVolunteer & Student Services is a central...

  • Community Outreach Worker

    2 weeks ago

    Toronto, Ontario, Ontario, Canada TNG Community Services Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HousePOSITION TITLE: Community Outreach WorkerDEPARTMENT: Community Development and Women’s ProgramsSTATUS: Contract Full-Time, CUPE 7797# HRS / WEEK: 35CONTRACT DATES: ASAP until September 23,...

  • Team Lead, Community Housing

    1 week ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Employment Type:Full-Time, Bargaining UnitWork Hours:35 hours/weekSalary:External Rate: I7 - $55,053Internal Rate: I8 - $56,177Application Deadline:February 10th, 2023 by 11:59 pmProgram Overview - Housing East Team, Homelessness & Housing ServicesThe Housing & Homelessness Services Unit's primary goal is to help street involved people and/or those with low...

  • Community Identification Clinic Representative

    1 week ago

    Toronto, Ontario, Canada York University Full time

    Purpose:CLASP is a Student Legal Service Organization that provides low-income individuals with legal services, delivered by trained law students and supervising lawyers. CLASPS' Identification (ID) Clinic is an initiative that assists vulnerable members of the community to obtain identification documents needed to access basic services. The Community ID...

  • Indigenous Board Member

    1 week ago

    Toronto, Ontario, Canada Ojibiikaan Full time

    Ojibiikaan was founded in 2018 addressing the gaps in the greater Toronto area related to Indigenous food sovereignty, such as food and nutrition education, sustainable food systems and practices, and traditional ecological knowledge.Our programming is always centred on ceremony, offerings, songs and storytelling. We take a wholistic approach that centres...

  • Director, Community

    1 week ago

    Toronto, Ontario, Canada AFP Golden Horseshoe Chapter Full time

    Director, Community & Donor Engagement – KERRY'S PLACE Reporting to the Vice President, Strategic Initiatives, this new position will be responsible for all revenue generation programs and activities and will represent Kerry's Place in communities throughout Ontario. The Director will lead the deve