Commercial Account Manager

2 weeks ago

Richmond Hill, Ontario, Canada Euro Tile & Stone Full time

About the Role:


Euro Tile & Stone provides carefully curated collections of porcelain tile, marble and countertops sourced all over the world coupled with exceptional service, expertise and supply chain to deliver an excellent client experience.

We help to transform our client's space to create the atmosphere, the vibe, the feeling they're looking for.

For over 30 years, we have been serving homeowners, designers, architects, builders, retailers, contractors and renovators.

You will have the opportunity to touch every aspect of the business and truly influence yours and the company's success.


Salary:
Starting from $45,000 per year plus commission.

Benefits:

Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, Paid time off, Wellness program (for Full Time employees)

Position Details:

Euro Tile & Stone is looking for an Account Manager for its B2B Distribution segment.

You will have the opportunity to develop, grow and manage the company's distribution presence in the GTA and Southern Ontario with retailers, dealers and kitchen & bath centers.

In addition, you'll have the opportunity to work with builders, developers, contractors, renovators and more. Be a part of our growing team, as we continue to grow in our beautiful new Toronto location.

What You'll Be Doing:

  • Responsible for developing, growing and managing Euro Tile & Stone's brand and product awareness, as well as drive sales to distribution partners
  • Manage relationships with other stakeholders including contractors, builders, fabricators, owners/property managers/end users, developers, service providers, etc.
  • Create short and longterm market strategy including identifying prospects and upcoming projects
  • Win specifications, follow up and obtain PO's on spec projects
  • Organize, prepare and deliver brand and product presentations via breakfasts, lunch and learns, 5a7's
  • Attend, participate in and host industry associated events
  • Have a great understanding of our vast product types, collections and their technical attributes including continually and proactively familiarizing yourself with new products and staying up to date with design trends; this is in addition to the training we provide
  • Understand the client's profile/demographic and the appropriate product mix to place with them
  • Work with internal resources including our library, product and supply chain managers to source product to meet client requests for special order project situations
  • Teamwork. That means collaborating with other Account Managers and working harmoniously with other units including merchandising, product, marketing, logistics, etc.
  • Maintain accurate relationship, product placement & project details with updated developments within project management database
  • Timely management and communication across all parties to ensure successful implementation of programs including updating sales collateral, product technical data and information, samples, mock ups and proposals.
  • Sales administration including CRM, call cycles, updating client's merchandise

What You Bring to the Role:

  • An understanding that the client is central to everything we do
  • Existing relationships and experience selling in distribution channels
  • Demonstrated success in establishing, growing and maintaining a sales territory with a serviceoriented value proposition
  • Exposure working with a mid to high end product offering
  • Mature, positive, friendly, courteous attitude
  • Balance all types of communication and responsibilities
  • Proactive problem solver. That also means identifying potential problems and taking care of them before they might escalate
  • Able to use technology (ERP, Microsoft Office, iPad). We'll train you on our systems in your first week.

Nice to Haves:

  • Experience in the tile, stone, flooring or hard surfaces industry is a strong asset
  • Industry association and committee involvement is an asset
  • Other languages. We're an international company so tell us about any other languages you speak

Why Join:


At Euro Tile and Stone our four guiding principles are to treat clients like family, only sell high quality products we believe in, invest to have plenty on hand inventory, and hire people who share our passion and values.

We are dedicated to continuing to offer outstanding service and care to each and every one of our clients.

With over 30 years in the business, we have an unwavering focus on building relationships and our clients appreciate that.


  • You'll get to have a high impact on shaping the strategy, direction and success of the distribution segment for Euro Tile & Stone's Toronto office
  • We have a strong commitment to our employees just as we do our clients because we recognize that our people are fundamental to the success and growth of our business
  • You'll get the freedom to express your talents in your unique way
  • You'll receive a comp

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