Culinary Service Manager

2 weeks ago


Niagara Falls, Ontario, Canada Willoughby Manor Retirement Residence Full time
Are you an individual that has a passion for making a difference?


At Willoughby Manor Retirement Residence, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else.

Our values follow a 'People' focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources.

This philosophy can be seen in every aspect and level of our home.

A day in the role of a Culinary Service Manager at Willoughby Manor Retirement Residence.


As a Culinary Service Manager at Willoughby Manor Retirement Residence, you will be given high expectations, as well as an expectation to continue personal growth and professional growth.

In this position, you will be gifted with a rewarding experience every day in the form of being able to see the exact impact you place on our residents.

As a Culinary Service Manager, you will report directly to the General Manager and the Health and Wellness Manager.

This position is responsible for but not limited to:

  • Delivers food services according to legislation and to meet the needs of the Residents,
  • Manages schedules and oversees the work of cooks and servers, removes servers adds in dietary associates and dishwashers. Works in collaboration with the Executive Director to hire, direct, reprimand, suspend or terminate associates as required,
  • In collaboration with the nursing associate, interviews Residents to assess their dietary needs, restrictions and likes and dislikes,
  • Creates a four five-week menu that provides variety and meets the Canada Food Guide,
  • Prepares food services budget and monitors monthly compliance,
  • Orders and receives food according to the community's needs using our preferred suppliers and prescribed budget.
  • Ensures that standards of food safety and sanitation are met,
  • Ensures recipes are tested and available for associates' use,
  • Works in conjunction with all departments in order to meet our Resident's Requests
  • Accountable for Human Resource function for Culinary Services associates,
  • Other duties as assigned.

Qualifications:

At Willoughby Manor Retirement Residence, we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other.

The qualifications needed to join our family at Willoughby Manor Retirement Residence are as follows:

  • Graduate of a recognized course in Culinary Management or with 3 years experience or equivalent,
  • Experience with working with the elderly,
  • HACCP Certified,
  • Minimum 5 years or related experience in a retirement home, hospital or hotel setting in volume food preparation,
  • Previous supervisory capability and experience,
  • Knowledge of special and therapeutic diets. Family with weights and measurements, recipe conversion and portion control,
  • Completion of Safe Food Handlers Certification course,
  • Knowledge of Ontario Food Premises Regulation and Canada's Food Guide,
  • Must be able to work productively with other department heads and personnel,
  • Ability to work within and promote a team environment,
  • Must enjoy working with residents,
  • Excellent communication skills, both oral and written and proficiency with Microsoft Office tools and Excel spreadsheets,
  • Must be able to read, write and understand English,
  • Highly organized and able to work independently,
  • Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.
How to apply?

Please submit a resume, cover letter, and references. We look forward to speaking with you, and making every moment count
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