Banquet Manager

7 days ago


Niagara Falls, Ontario, Canada Canadian Niagara Hotels Full time

The Marriott Fallsview Niagara Falls Hotel & Spa enjoys the enviable distinction as being the closest hotel to Niagara Falls.

As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos, as well as the Scotiabank Convention Centre.


Areas of Responsibility:

  • Assist in overseeing and help complete all onsite details for executing group events; develop and follow checklist or itinerary, and troubleshoot event problems.
  • Assist with training, evaluating, coaching and motivating associates.
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
  • Serve as onsite contact person for coordinating details of events with clients, meeting planners, and other departments involved with events.
  • Design, confirm, and communicate room layouts and setup requirements for special events.
  • Liaise with Event Managers to ensure all event details are communicated to team.
  • Prepare daily list of duties for banquet staff.
  • Ensure audiovisual requirements from third party provider is being achieved to deliver optimum service for the guest.
  • Communicate with and instruct associates on how to set up event rooms to client specifications.
  • Communicate service needs to kitchen throughout functions.
  • Respond to guest inquiries and concerns and offer solutions.
  • Help manage end of function billing.
  • Prepare weekly departmental schedule.
  • Motivating and encouraging employees to perform their best, making them accountable for their tasks and assignments and providing feedback on possible improvements.
  • Ensuring Associates are proper uniform and are properly groomed.
  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.
  • Serve as a role model to the banquet team by demonstrating appropriate Marriott service standard behaviours.
  • Other duties as assigned.

Requirements:

  • Minimum of 2 years supervisory experience, preferably in Food and Beverage.
  • Previous banquet experience considered an asset.
  • Knowledge food handling safety and sanitation procedures.
  • Knowledge of a union environment considered an asset.
  • Strong knowledge of technology is considered an asset (smart phones, Ipads, LCD projectors).
  • Must be able to work flexible hours including evenings, weekends and holidays.
  • Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance.
  • Stand, sit or walk for an extended period of time or for an entire shift.

BENEFITS MARRIOTT EMPLOYEES ENJOY:

  • Complimentary daily staff meal "lunch and dinner a" prepared by our culinary team.
  • Birthday Dinner at Morton's Grille
  • Onsite Starbucks Discount
  • Immediate access to the Associate/Friends and Family hotel and dining discounts at any participating Marriott and Starwood brands hotels worldwide.
  • Complimentary Company sponsored events.
  • Personalized electronic access to your pay statements and annual T4 statements
- accessible from the comfort of your own home, any computer, tablet or smartphone 24 hours per day, 7 days a week via online.

  • Growth and development opportunities within the Hotel.

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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