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Banquet Manager
7 days ago
The Marriott Fallsview Niagara Falls Hotel & Spa enjoys the enviable distinction as being the closest hotel to Niagara Falls.
As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos, as well as the Scotiabank Convention Centre.
Areas of Responsibility:
- Assist in overseeing and help complete all onsite details for executing group events; develop and follow checklist or itinerary, and troubleshoot event problems.
- Assist with training, evaluating, coaching and motivating associates.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Serve as onsite contact person for coordinating details of events with clients, meeting planners, and other departments involved with events.
- Design, confirm, and communicate room layouts and setup requirements for special events.
- Liaise with Event Managers to ensure all event details are communicated to team.
- Prepare daily list of duties for banquet staff.
- Ensure audiovisual requirements from third party provider is being achieved to deliver optimum service for the guest.
- Communicate with and instruct associates on how to set up event rooms to client specifications.
- Communicate service needs to kitchen throughout functions.
- Respond to guest inquiries and concerns and offer solutions.
- Help manage end of function billing.
- Prepare weekly departmental schedule.
- Motivating and encouraging employees to perform their best, making them accountable for their tasks and assignments and providing feedback on possible improvements.
- Ensuring Associates are proper uniform and are properly groomed.
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.
- Serve as a role model to the banquet team by demonstrating appropriate Marriott service standard behaviours.
- Other duties as assigned.
Requirements:
- Minimum of 2 years supervisory experience, preferably in Food and Beverage.
- Previous banquet experience considered an asset.
- Knowledge food handling safety and sanitation procedures.
- Knowledge of a union environment considered an asset.
- Strong knowledge of technology is considered an asset (smart phones, Ipads, LCD projectors).
- Must be able to work flexible hours including evenings, weekends and holidays.
- Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance.
- Stand, sit or walk for an extended period of time or for an entire shift.
BENEFITS MARRIOTT EMPLOYEES ENJOY:
- Complimentary daily staff meal "lunch and dinner a" prepared by our culinary team.
- Birthday Dinner at Morton's Grille
- Onsite Starbucks Discount
- Immediate access to the Associate/Friends and Family hotel and dining discounts at any participating Marriott and Starwood brands hotels worldwide.
- Complimentary Company sponsored events.
- Personalized electronic access to your pay statements and annual T4 statements
- Growth and development opportunities within the Hotel.
Benefits:
- Dental care
- Extended health care
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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