Customer Service Representative

6 days ago

Surrey, British Columbia, Canada Scotiabank Full time
Requisition ID: 170432

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role:

As a Customer Experience Associate, you are the face, character and heart of our branches.

Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way.

As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

  • Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, longstanding relationships
  • Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers' needs
  • Explain complicated concepts simply
  • Demonstrate success in a targetbased performance environment, as well as contribute positively to a teamoriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and selfservice banking options to our customers

What's in it for you?

  • The opportunity to join a forwardthinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities for you and our customers
  • You can expect to be recognized and rewarded for highperformance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package
Location(s): Canada : British Columbia : Surrey

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Financial Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada Universal TV Service Centre Full time

    Universal TV Service Centre is seeking a full-time Customer Service Representative to join our team. This position will be responsible for providing support to our customers by responding to customer inquiries, resolving customer complaints and ensuring customer satisfaction.The Customer Service Representative will have a high level of customer service...

  • Customer Service Representative

    3 weeks ago

    Surrey, British Columbia, Canada Lock Search Group Full time

    Customer Service RepresentativeSurrey, BCThe level of customer service a transportation firm provides is a predictive measure of their ability to improve your performance while helping to solve common issues. High-level customer service is fully integrated on our client's standards. Our client, a 3PL provider serving clients across North America and around...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada Lock Search Group Full time

    Customer Service RepresentativeSurrey, BCThe level of customer service a transportation firm provides is a predictive measure of their ability to improve your performance while helping to solve common issues. High-level customer service is fully integrated on our client's standards. Our client, a 3PL provider serving clients across North America and around...

  • Customer Service Representative

    1 month ago

    Surrey, British Columbia, Canada Lock Search Group Full time

    Customer Service RepresentativeSurrey, BCThe level of customer service a transportation firm provides is a predictive measure of their ability to improve your performance while helping to solve common issues. High-level customer service is fully integrated on our client's standards. Our client, a 3PL provider serving clients across North America and around...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada Merit Kitchens Full time

    Do you have a passion for the kitchen cabinet industry? Are you looking for an exciting opportunity to work with a fun, innovative, and energetic team?A QUICK LOOK AT THE ROLE:At Merit Kitchens, the Customer Service Representative will be the first point of contact with our dealers and supporting businesses to provide them with solutions for any urgent...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada T.K. Graphics Full time

    About the Job:T.K. Graphics, a Surrey-based print house, is looking for an enthusiastic Customer Service Representative (CSR) that have an aptitude for learning and is interested in working and growing within the printing industry. Growth opportunities are available within our organization.T.K. Graphics embodies the new definition of print, introducing...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada T.K. Graphics Full time

    About the Job:T.K. Graphics, a Surrey-based print house, is looking for an enthusiastic Customer Service Representative (CSR) that have an aptitude for learning and is interested in working and growing within the printing industry. Growth opportunities are available within our organization.T.K. Graphics embodies the new definition of print, introducing...

  • Customer Service Representative

    7 days ago

    Surrey, British Columbia, Canada TNR Industrial Doors Full time

    Hörmann Northwest Door LTD is a family-owned company with a highly dedicated team who takes pride in supplying one of the widest ranges of high quality residential and commercial garage doors in the industry. We provide the building industry with innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada Holland Imports Inc. Full time

    Company DescriptionHolland Imports Inc., established in 1973, is a leading independent wholesaler in Surrey, BC, offering quality tools, hardware, seasonal products, and accessories. With a history rooted in fair and honest business practices, Holland Imports is committed to creating value for customers through competitive pricing and excellent customer...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada TNR Industrial Doors Full time

    Hörmann Northwest Door LTD is a family-owned company with a highly dedicated team who takes pride in supplying one of the widest ranges of high quality residential and commercial garage doors in the industry. We provide the building industry with innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and...

  • Customer Services Representative

    6 days ago

    Surrey, British Columbia, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we're helping our members with their real goals and real challenges so they can live the real life they want. It's what we've been doing for over 80 years, and it's why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone -...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada Altium Packaging Canada, Inc. Full time

    _Altium Packaging, Our Culture Differentiates Us_We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers._ Our Guiding Principles_ Act with Integrity & in Compliance...

  • Customer Services Representative

    6 days ago

    Surrey, British Columbia, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we're helping our members with their real goals and real challenges so they can live the real life they want. It's what we've been doing for over 80 years, and it's why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone -...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada Raydar Autobody Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you Sunnyside Auto Body is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative.About Sunnyside Auto Body:At Sunnyside Auto Body, we are more than just a repair...

  • Customer Service Representative

    6 days ago

    Surrey, British Columbia, Canada Big Rock Sports Full time

    Do you love the outdoors? Then Big Rock Sports is the place for you Big Rock Sports Canada, a leading distributor of fishing, hunting and camping equipment, is seeking an outstanding individual to join our team as a Customer Service Representative in Surrey, British Columbia.Essential Duties and Responsibilities: Greet customers in a courteous, friendly, and...

  • Customer Service Representative

    7 days ago

    Surrey, British Columbia, Canada Sunrise Farms Full time

    Sunrise Farms is a group of companies with primary focus in the poultry industry.From our hatcheries to our "ready to eat" state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the Canadian farm as well as our investment in the latest equipment and technologies at our...

  • Customer Service Representative/cashier

    6 days ago

    Surrey, British Columbia, Canada Krispy Samosa Full time

    About usWe are a small family-owned takeout samosa shop, we aim to bring the rich tradition and flavors of India to everyone through our freshly made samosas. Made with love and care using our grandma's recipe, each bite is a celebration of family and friends coming together. We believe in using only the highest quality ingredients and are committed to...

  • Customer Service Representative Lead

    6 days ago

    Surrey, British Columbia, Canada Altametrics Full time

    Company Overview Trusted by major players throughout the industry, Inspirigent Consulting Services Inc., a subsidiary company of Altametrics, has been a leading provider of SAAS solutions to businesses since 1997. The company's philosophy is to combine software design with comprehensive consultancy and support services to deliver business critical...

  • Dispatcher/customer Service Representative

    7 days ago

    Surrey, British Columbia, Canada Gateway Mechanical Services Full time

    Do you thrive on helping people and problem solving? Are you organized and efficient with awesome communication skills? Keep reading as this may be the perfect role for youThe Dispatcher/Customer Service Representative (CSR) is the first point of contact for our valued customers and coordinates technicians' work orders; dispatching them to ensure Gateway...

  • Customer Service Representative Lead

    6 days ago

    Surrey, British Columbia, Canada Altametrics Full time

    Company OverviewAre you ready to take the next step and join the winning team? At Inspirigent Consulting Services Inc., no challenge is too big for us, and we function as a team to solve problems, collaborate on ideas, and empower others to dream big We offer a very exciting, friendly, and energetic working environment filled with constant new challenges,...