Sales Coordinator

2 weeks ago

Edmonton, Alberta, Canada Bunzl Canada Full time

We are in need of a Full-time Sales Coordinator to assist Bunzl Industrial's expanding Sales Team with administrative tasks and customer support.

Responsibilities:

  • Act as the main liaison among Customers, Sales Representatives, Vendors, and the Inside Operations Team.
  • Manage customer expectations regarding order delivery time frames.
  • Handle order entry, tracking, and collaborate with freight companies and internal warehouses to ensure timely product delivery.
  • Source special order items for customers, provide substitute suggestions for back-ordered items, and offer support to our internal CSR and sales team.
  • Run open order and sales history reports along with other administrative duties.
  • Organize and manage a shared inbox of customer requests while maintaining a high level of service response.
  • Become a product expert to provide suggestions and quotes to customers.
  • Collaborate closely with the sales team to assist with sales and orders, potentially identifying sales opportunities within current accounts and prospecting for new accounts.
  • Work with selling executives to review low-margin items and suggest substitutes or negotiate with vendors for cost support.
  • Support the E-commerce platform and assist with customer setups.

Requirements:

  • Hands-on experience with ERP and CRM systems.
  • Proficiency in MS Office Suite, especially Excel, PowerPoint, Word, and BI.
  • Take ownership of your work, demonstrating pride in your performance and its impact on the business.
  • Strong problem-solving skills, critical thinking, and ability to recommend solutions with a positive approach.
  • Handle confidential and time-sensitive material effectively.
  • Self-starter with the ability to work well in team settings or independently.
  • Excellent organizational skills, attention to detail, and time management abilities.
  • Outstanding interpersonal and communication skills, both verbal and written.
  • Deliver elite customer service and exhibit strong interpersonal skills.
  • Thrive in a dynamic, fast-paced environment and contribute as a dedicated team player.

Experience/Education:

  • College/University degree or equivalent work experience.
  • Preferably 2 years of experience in a similar role.

Perks:

Bunzl Canada Inc. is a leading provider of cleaning and hygiene products, food and retail packaging, safety products, and industrial supplies supporting over 45,000 Canadian businesses daily. We are a highly successful global company in Canada known for nurturing and investing in our employees.

Unlock your potential in a fast-paced, evolving organization that offers competitive compensation, benefits, RRSP Match, Stock Purchase opportunities, performance incentives, and career growth. You will have the support, guidance, and inclusive culture necessary to reach your goals. Your success is our success. At Bunzl, our people truly are our greatest asset. Let's discuss your future.

Interview Assistance:

Bunzl is an Equal Opportunity Employer dedicated to creating an inclusive and diverse environment that mirrors the communities we serve. Upon request, we will accommodate individuals with disabilities during the recruitment process.

IndBunzlCa

IndBunzlSJ

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