Office/field Manager

1 week ago


Saskatoon, Saskatchewan, Canada HANDY HOUSEWIVES Full time

Overview:

Duties:

  • Oversee daily operations and ensure efficiency and productivity.
  • Lead and motivate a team to deliver high quality residential cleaning services and execute exceptional client experiences.
  • Establish strong relationships with our team, clientele and owners.
  • Ensure compliance with company policies, procedures and regulations.
  • Handle business inquiries, consultations and integrating new clientele into the workflow of the business.
  • Identify staffing needs, hire and facilitate training to new team members.
  • Monthly scheduling of staff and new clients.
  • Identify opportunities for growth and expansion, this is a fundamental key to our success.
  • Continue to develop and implement new business strategies to increase and take our business to next level.
  • Daily planning and collaboration with front line supervisors to ensure clear and concise work plans are delivered to support staff and produce excellent services.
  • Assume ultimate responsibility for client satisfaction with all work produced.
  • Demonstrated focus to continuous professional development.

-Ensure all employees comply with company policies, safety procedures, ethical standards, and facilitate discipline and dismissal protocol when necessary.

  • Plan and oversee supervisors in the daily oversight of our team to ensure excellence in quality of the service provided.
  • Proven experience in residential cleaning with an impeccable eye for detail to ensure high standards, proper time management and efficacy of work being performed.

Skills:

  • Proven experience as an Operations Manager or similar executive role.
  • Strong leadership abilities with a focus on team building and development is of paramount importance to succeed in leading our team, as you will be overseeing administration of the office and supervision of our team.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office, Excel, Jobber Ap systems, basic math, scheduling, answering the phone.
  • Trustworthy, active listener, critical thinker, excellent customer service, ability to work under pressure, reliable, professional, flexible and ability to handle change, embodied selfawareness, require mínimal supervision and effective with time management.
  • Carry out our vision by bringing high energy, enthusiasm, passion and an outgoing personality.

Requirements:

  • Secondary education preferred, Bachelor's degree in Business Administration or related field.
  • Speak English, valid driver's license.
  • Minimum 1 year residential cleaning experience.
  • Minimum 3 years supervising experience.
  • Minimum 3 years Office experience.
  • Minimum 3 years of experience in a managerial/operational position.
  • Demonstrated success in driving business growth and achieving targets.
  • Strong knowledge of the residential cleaning industry with a focus on eye for detail and great customer service.

Job Type:

  • Fulltimepermanent schedule, 40 hours a week.
  • Monday to Friday 8:305:00, flexibility is required for addressing issues that may arise before or after hours.
  • In person.

Pay:
$25.00-$30.00 per hour

Benefits:

  • We don't work weekends or stat holidays.
  • Automobile allowance.
  • Company car at work for work purposes.
  • Shared benefits after one year of employment.

Job Types:
Full-time, Permanent

Pay:
$25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

  • Automobile allowance
  • Company car

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Application question(s):

  • Do you own a reliable automobile?

Education:

  • Secondary School (preferred)

Experience:

  • Cleaning: 1 year (preferred)
  • Office: 1 year (preferred)
  • Supervising: 1 year (required)
  • Managerial: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person
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