Admitting Clerk/patient Access Clerk

6 days ago

Toronto, Ontario, Canada Sunnybrook Health Sciences Centre Full time

We currently have a
Regular Full-time opportunity for a
Admitting Clerk/Patient Access Clerk in the
Preadmission Clinic & Admitting at our
Holland Orthopaedic & Arthritic Centre.

**Hours of Work:
Weekday & Weekends:
Days; 8 hrs; As per schedule

Summary of Duties


Responsible for providing complete and accurate documentation for every in/out patient, as well as informing newly admitted patients of regulations and procedures; and allocating beds for incoming patients.

Responsible for creating Pre-Admission accounts, Same Day Surgery accounts and Recurring accounts as well as processing all patient admissions in patient care system.

Confirming arrival and surgery times for In-patients and answering inquiries by telephone. Monitoring Patient flow through different departments for pre-testing clinics. Processing of Midnight census and departmental filing duties. Processing and compiling charts for patient admissions. Performs duties as required for the OR Booking Desk.

Qualifications/Skills

  • Grade 12 education;
  • Postsecondary business/secretarial courses;
  • Computer/typing skills including Windows and MS Word are required;
  • Minimum 40 w.p.m. typing speed with maximum 5% error rate
  • Minimum 2 years' experience in a busy clinic reception area, preferably in a hospital/health care environment;
  • Demonstrated ability to multitask and prioritize independently;
  • Ability to work under pressure in a fast paced environment with flexibility and diplomacy while providing excellent customer service;
  • People person with strong verbal & written communication skills and customer focused with attention to details;
  • Good interpersonal skills and ability to work well with a diverse group of individuals;
  • Excellent organizational skills;
  • Previous admitting/OR Booking schedule experience is a definite asset.
Human Resources
Sunnybrook Health Sciences Centre


Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.


Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.


Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series);
AND have received the final dose of the COVID-19 vaccine at least 14 days ago.

Medical exemptions or any other kind of requested exemption based upon the Hospital's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

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