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Dental Assistant/receptionist
3 months ago
Duties:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify insurance coverage and assist with billing and payment processing
- Maintain patient records and update electronic medical records (EMR) system
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide exceptional customer service to patients and address their inquiries or concerns
- Collaborate with dental staff to ensure smooth operations of the office
Requirements:
- Previous experience as a dental receptionist or in a similar administrative role preferred
- Proficiency in using electronic medical records (EMR) systems, such as Epic
- Excellent communication skills, both verbal and written
- Knowledge of medical terminology and dental procedures is a plus
- Familiarity with phone systems and ability to handle multiple phone lines
- Strong organizational skills and attention to detail
- Ability to prioritize tasks and work efficiently in a fastpaced environment
- Professional demeanor and ability to maintain patient confidentiality
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
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Job Types:
Full-time, Part-time
Salary:
$20.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- Onsite parking
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Brampton, ON L6Y 5H7: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location:
In person
