Process Management Manager

7 days ago


Toronto, Ontario, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Sun Life Global Investments brings together the strength of Sun Life Financial with the best in asset management from around the world to offer a line-up of unique world class investment solutions.

This position is part of the Strategy & Analytics business unit, which is accountable for the overall corporate strategy, business operating model, key initiatives portfolio, business intelligence, and Client Journey for SLGI.

Reporting into the Director of Business Innovation, this role will assist with the implementation of business and technology initiatives aligned with SLGI's strategic objectives.

The Business Consultant will be accountable for working with the sales organization to define and implement new business processes in support of the execution of business and technology initiatives.

The role will also require the facilitation of meetings with both business and IT stakeholders to drive optimal solutions for the Individual business.

Consult with stakeholders across Individual Insurance & Wealth to identify functional needs and data requirements for business and technology projects
Provide business technical expertise to drive forward and support the implementation of business and technology initiatives
Assist with project activities from analysis and design through to testing, training, and deployment
Partner with internal teams and external vendors to resolve tool, technology, and data issues
Work with IT to ensure that the business requirements are well understood and collaborate with IT for solution development
Create Business Acceptance Testing Strategy and approve BAT plan
Ensure solutions fulfill business partner requirements & expectations
Assist with development of change management strategies including training, communication, and adoption plans
4 to 5 years of experience implementing IT and business projects
~ Superior verbal and written communication skills including the extensive use of Microsoft Office tools
~ Experience with CRM solutions, specifically Salesforce.
Ability to manage a flexible work schedule
The opportunity to move along a variety of career paths with amazing networking potential
Sun Life ranked one of the 2023 Global 100 Most Sustainable Corporations in the World on the Corporate Knights' 2023

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Diversity and inclusion have always been at the core of our values at Sun Life.

A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Sun Life Global Investments brings together the strength of Sun Life Financial with the best in asset management from around the world to offer a line-up of unique world class investment solutions.

This position is part of the Strategy & Analytics business unit, which is accountable for the overall corporate strategy, business operating model, key initiatives portfolio, business intelligence, and Client Journey for SLGI.

Reporting into the Director of Business Innovation, this role will assist with the implementation of business and technology initiatives aligned with SLGI's strategic objectives.

The Business Consultant will be accountable for working with the sales organization to define and implement new business processes in support of the execution of business and technology initiatives.

The role will also require the facilitation of meetings with both business and IT stakeholders to drive optimal solutions for the Individual business.

Consult with stakeholders across Individual Insurance & Wealth to identify functional needs and data requirements for business and technology projects
Provide business technical expertise to drive forward and support the implementation of business and technology initiatives
Assist with project activities from analysis and design through to testing, training, and deployment
Partner with internal teams and external vendors to resolve tool, technology, and data issues
Work with IT to ensure that the business requirements are well understood and collaborate with IT for solution development
Create Business Acceptance Testing Strategy and approve BAT plan
Ensure solutions fulfill business partner requirements & expectations
Assist with development of change management strategies including training, communication, and adoption plans
4 to 5 years of experience implementing IT and business projects
~ Superior verbal and written communication skills including the extensive use of Microsoft Office tools
~ Experience with CRM solutions, specifically Salesforce.
Experience in Agile project delivery
Ability to manage a flexible work schedule
The opportunity to move along a variety of career paths with amazing networking potential
Sun Life ranked one of the 2023 Global 100 Most Sustainable Corporations in the World on the Corporate Knights' 2023

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Diversity and inclusion have always been at the core of our values at Sun Life.

A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Business Analysis - Process Posting End Date:
Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.
Our purpose is to help Clients achieve lifetime financial security and live healthier lives.

As part of Sun Life's growing team, you have an impact on people in your community and around the world.

Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.

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