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Intern Training Partnerships

3 months ago

Montreal, Quebec, Canada International Air Transport Association (IATA) Full time

Employment Type:
Internship

Contract Duration: 6 months

About the team you are joining

You will join the IATA Training team responsible for Training Partnerships. IATA partners with various institutions to offer training programs tailored for the aviation industry.


IATA Training train thousands of aviation professionals and businesses each year with a commitment to developing careers and a workforce that makes our industry safe, secure, and sustainable.

Our understanding of best practice, international standards, and industry regulations, ensures IATA courses address real workplace challenges.

Our programs are designed to support working professionals acquire the necessary knowledge and skills to manage and lead a profitable business by navigating through current and future challenges whilst operating safely, efficiently, and sustainably.

Reporting to Senior Manager Training Partnership, you will support the global operations of IATA's Training Partnership programs.

What your day would be like

  • Serve training partners and students across multiple channels
  • This includes but not limited to program enrolment and exam registration
  • Follow up on student payments as well as payment reconciliation with Finance as per the given deadlines
  • Arrange the logistics of Training Partnership programs internally and with the Training Partners
  • Maintain and update tracker files, task calendars and database
  • Handle internal and external customer enquiries and provide timely responses as per the SOP
  • Provide support in special tasks of Training Partnerships operations and ongoing activities
  • Provide any other support tasks, as required
We would love to hear from you if

You have

  • Graduate degree in business administration, accounting, economics, human resources, or any similar discipline
  • Ability to multitask while respecting deadlines
  • Ability to handle a large volume of work accurately and efficiently
  • Ability to work in a multicultural team environment
  • Excellent English written/verbal communication skills (knowledge of another language is an asset)
  • Highly computer literate, particularly in MS Office (other opensource learning management systems such as Moodle as well, as any other data analytical software is an asset)

Travel Required:
N

Diversity and Inclusion are one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.
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Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/**. We are looking forward to hearing from you