Billing Summer Student

1 week ago

Burlington, Ontario, Canada Burlington Hydro Full time

About this role:

We have a unique opportunity to gain valuable work experience in our Billing department.

If you are currently enrolled in a relevant program, this opportunity will help to prepare you for a future career in the utility sector.

At Burlington Hydro Inc (BHI), we believe in diverse talent and that students add value and help contribute innovative ideas to support our shared success.

As a Billing Summer Student, you will support the Billing team with a variety of projects.

You'll have the opportunity to contribute as part of our team, work alongside and learn from experienced and talented professionals.

This position reports to the Manager, Billing and requires you to be onsite at our 1340 Brant Street location.

Core Responsibilities:

  • Processing meter changes in the Customer Information System ( _CIS _)
  • Assist with Ontario's Energy and Water Reporting and Benchmarking ( _EWRB _) initiative
  • Assist with day to day work and other ongoing projects
  • Scanning and filing documents Other duties as assigned

What we are looking for:

-
What you will need to be successful:
  • Accurate and detail
  • oriented
  • Excellent verbal and written communication skills including reading comprehension, with the ability to communicate clearly
  • Excellent interpersonal and customer relations skills; a good work ethic with a positive approach to work and coworkers; energetic and motivated with an excellent attendance record Able and willing to learn, adapt to new technologies, flexible when situations change, able to work in an ambiguous environment

Who we are:


Established in 1945, Burlington Hydro is a local distribution company (LDC) serving the City of Burlington, with a total licensed service area of 188 square kilometres and a customer base of 69,000 customers (consisting of Residential, General Service, Street Light, and Unmetered Scattered Load customers/connections).

At Burlington Hydro, we strive to exemplify excellence in every aspect of our business.

From the exacting work of our engineers and the professionalism of our customer service representatives, to our resilient operations crews and all those in-between, we work together to deliver value at every level of the organization.

It's a value proposition that lies at the very core of our company - caring for people and community, and caring about stewardship and sustainability - all with a commitment to continuous improvement in everything we do.


We rely on the skills and abilities of all of our employees to assist us in reaching our mission, goals and objectives.

We put high emphasis on our Core Values and expect all employees to act consistently in accordance with those Values.

We care about our team, our work, our customers and our business. Our commitment to delivering quality service and providing a safe work environment govern all of our daily activities. Each member of our team has a responsibility to help one another achieve success, and satisfaction on the job. Vision and strategy are vital, but it's our people who create value.

Burlington Hydro is consistently voted as one of Hamilton-Niagara's Top Employers. We promote a culture that is performance driven, values centric, diverse, and inclusive.

We're always looking for good people who share the same values and want to combine their professional talents with a commitment to our goals.


  • Thrive in a dynamic team environment and resilient in the face of challenges or uncertainty
  • Are committed to safety and working as part of a team to ensure the highest standards of safety are upheld
  • Take the initiative, leads by example, demonstrates a positive attitude and respectful of diverse perspectives Have a strong track record of excellence in all that they do

In exchange, we offer:

  • Competitive compensation
  • Safe working conditions
  • Training and development support Opportunity to learn and gain hands on experience with one of the leading Local Distribution Company (LDC) in Ontario
  • In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Burlington Hydro Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require._

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