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Facilities Assistant
3 months ago
Classification & Regular Hours:
Hours per Week: 35
Salary Grade:
Level M
About Western:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.
We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
About Us:
The Facilities team is responsible for providing high quality facilities and services to the Ivey Community including faculty, staff and students to support the effective operations of a world-class business school.
Responsibilities:
Qualifications:
- Education:
- 2 year community college diploma in Business Management/Administration
- Experience:
- 2 years' providing customer service in an academic service-oriented environment
- Knowledge, Skills & Abilities:
- Ability to lift up to 40 lbs using proper ergonomic procedures
- Strong attention to detail to ensure accuracy when reserving and communicating confirmation of facility bookings, with the ability to multitask, meet deadlines and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands in a fastpaced department and working in an open concept environment with frequent interruptions
- Verbal and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Demonstrated ability take initiative, work independently, follow through on work assignments with mínimal supervision, and knowing when to escalate issues to supervisor
- Personable and courteous in working relationships with colleagues, students and the public
- Ability to demonstrate patience and focus to complete detailed administrative tasks
- Ability to interact professionally with students, staff, faculty, and other members of the University community
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to establish rapport with people from diverse backgrounds
Union Statement:
Western Values Diversity:
Please Note:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.