Agency Relations Assistant

1 week ago

Mississauga, Ontario, Canada The Mississauga Food Bank Full time

AGENCY RELATIONS ASSISTANT (2 positions)


Are you looking for a summer position where you can make a significant impact in the local community? The Mississauga Food Bank's vision is a Mississauga where no one goes hungry.

Our mission is to relieve hunger in Mississauga by providing and promoting access to healthy and appropriate food for people in need.


OBJECTIVES

  • Put your theoretical knowledge in social sciences, research, data collection and data analysis into action in a busy nonprofit. Use the opportunity to work with and learn from experienced nonprofit professionals.
  • Be part of The Mississauga Food Bank's annual Client Survey and contribute to the crucial process of program improvisation and growth.

RESPONSIBILITIES

Data collection and management for Client Survey 2023

  • Collect data through telephone interviews with clients using a structured survey.
  • Visit select agencies within The Mississauga Food Bank's network to conduct inperson client interviews.
  • Coordinate volunteers who are supporting data collection.
  • Keep track of the progress and completion rates in the data collection process.

Data analysis for Client Survey 2023

  • Support with data analysis to evaluate client profiles and understand trends around client satisfaction with The Mississauga Food Bank's program.
  • Make datadriven recommendations for program improvement and growth.
  • Present key findings and recommendations in The Mississauga Food Bank's interdepartmental meeting.

Other tasks

  • Support staff with implementing other new or ongoing projects.

MANDATORY QUALIFICATIONS

To be eligible, applicants must

  • Be between 15 and 30 years of age at the start of the employment.
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial legislation and regulations

DESIRED SKILLS & EXPERIENCE

  • Studying for a college diploma or university degree in social work, social service or social sciences.
  • Prior experience with conducting research and surveys in a charity/nonprofit environment.
  • Excellent verbal and written communication skills in English.
  • Knowledge of a secondary language is preferred, but not required.
  • Ability to delegate and lead.
  • Flexible team player who prioritizes positive and meaningful interaction with others.
  • Exceptional organizational skills with the ability to prioritize tasks and meet deadlines.
  • Strong MS Office and G-Suite skills (all programs). We are a cloudbased, paperless environment.
  • Ability to exercise discretion and confidentiality at all times.

WHY WORK FOR US?

  • Be proud of helping to relieve hunger in Mississauga by providing and promoting access to healthy food for people in need.
  • Join a fantastic culture where people laugh a lot, pitch in during those "allhandsondeck" times, and enjoy celebrating together at birthdays, holidays, and team outings. We work hard to live our values of Community, Collaboration, Excellence, and Integrity.
  • We value the contributions of our staff, so we have a professional workspace, uptodate technology, and a lunchroom with all the tea or coffee you can drink.
  • The Mississauga Food Bank is a proud recipient of the 2020 Not for Profit of the Year Award from the Mississauga Board of Trade Business Awards of Excellence and is a certified Living Wage employer.

Reports to:
Rini Thomson, Agency Relations Coordinator

Position type: 35 hours/week, hourly

Working hours:
Monday, Tuesday and Thursday from 9:00 a.m. - 5:00 p.m.; Wednesday from 9:00 a.m. - 8:00 p.m.

Compensation:
$23.15/hour

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