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Retail Mobile Sales Associate

3 months ago

Thunder Bay, Ontario, Canada The Power Centre Full time
As a Mobile Retail Specialist, you will help drive retail sales by offering best-in-class mobile plans to customers. If you like to talk tech and engage directly with customers, then this is the job for you

Position Overview


Determine the needs of our customers while providing exceptional customer service throughout all stages of the customer life cycle - from greeting, informing, selling, or answering customer inquiries to assisting with hardware troubleshooting.


A Day in the Life

  • Inform our Customers about our service offerings and hardware options
  • Determine the needs of our customers and provide recommendations on the best solutions to meet their needs
  • Provide information to our customers on warranties, care and maintenance of their devices, activating or troubleshooting their devices, and hardware specifications
  • Sell merchandise and process payments by totaling purchases and processing cash, debit, or credit card payments appropriately
  • Accurately document sales and/or customer account changes in our company systems and databases
  • Ensure each and every prospective and current customer receives the very best service and experience possible
  • Participate in mandatory team meetings and ongoing training sessions, so to ensure an environment of continuous learning and growth
  • Other duties as requested by Manager

Skills and Competencies
Attention to Detail — You are thorough and ensure things are done correctly, precisely, and according to process/procedure.

Accountability — You are reliable, responsible, and accountable to your customers and colleagues.

Effective Communication — You are able to effectively explain plans, thoughts, and concepts when speaking to customers or colleagues.

Results-Oriented — You are self-motivated to succeed and win, using tools and resources to drive positive results.

Flexibility — You are flexible with your schedule and available to work weekdays, evenings, and weekend shifts.

We thank all applicants for their interest, only those selected for an interview will be contacted.

Job Types:
Full-time, Permanent

Salary:
From $15.50 per hour

Shift:

  • 8 hour shift

Application question(s):

  • Are you able to work 40 hours a week, weekdays, evenings, and weekends?

Work Location:
One location