Front Desk Clerk

2 weeks ago

Mississauga, Ontario, Canada City of Mississauga Full time
Req ID: 24907

Vacancy Type:
Part-Time

Number of Positions: 30

Closing Date: 03/31/2024

Job Summary:

Provides customer service at the Community Centre desk. Process services and sales and provides administrative support to members of the facility team.

Duties and Responsibilities:

  • Provides up to date information on Community Centre and City wide services and programs both over the phone and in person at the Community Centre desk, in a professional and friendly manner to all customers.
  • Contacts customers to inform of cancelled programs or classes.
  • Registers customers into Recreation programs using the Recreation Registration Management System.
  • Processes transfer and withdrawal requests for Recreation programs/memberships
  • Sells Recreation memberships to customers for swimming, skating, fitness and therapy
  • Collection of customer participation stats into Aquatic and Fitness programs
  • Sells customers payasyougo admissions to public swim and skates, preschool, sports and fitness and therapy dropin programs.
  • Ensures maximums/capacity of programs is maintained through sales of tickets
  • Follow and adhere to all Divisional Cash Handling policies/procedures, including buildingsite specific procedures and inventory control.
  • Responsible for the preparation of the end of shift/day Daily Sales Reports.
  • Prepares floats and cash for deposits.
  • Sells customers Presto, transit tickets/passes, dog licenses and renewals, garbage bag tags, and sundry items such as goggles and manuals.

Skills and Qualifications:

  • Secondary School Graduation Diploma or equivalent.
  • Current Emergency First Aid / CPR "B" required within 6 months of start date.
  • Computer experience in Word, Excel and ActiveNET software, along with experiences in cash handling and balancing are deemed an asset.

Hourly Rate/Salary:
Hourly rate effective April 1, $19.22)

Hours of Work:
up to 24

Work Location:
Various work locations throughout Mississauga

Department/Division/Section:
CMS/Community Services Dept, CMS/Recreation & Culture Division, North District

Non-Union/Union:
Non Union

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve.

Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City's commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.


If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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